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“Winter Break”
Review of Whittlebury Hall

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Whittlebury Hall
Ranked #3 of 3 Hotels in Towcester
leighton buzzard
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Winter Break”
Reviewed March 29, 2013

Had an overnight break at Whittlebury Hall midweek which we enjoyed as did the friends who were with us. Facilities are excellent but there were a few minor niggles, which didn't detract from our enjoyment, and one that did. Was looking forward to using the jacuzzi but after a couple of minutes we were all forced to leave, eyes stinging from over-chlorination. In addition it started to cause a rash on my arm and leg. Watching over half an hour or so nobody stayed in there for more than a couple of minutes, all leaving whilst rubbing their eyes. From other reviews I can see this has occurred before so it would seem that their control over chorination isn't what it should be. It was dangerously toxic around the jacuzzi in my opinion. Even in the jacuzzi part of the main pool,when the bubbles were switched on, my eyes started to sting after a few minutes. I've never experienced this at any other facility.
Other niggles: the bathroom door was too small for its frame and neither latched nor locked as the latch didn't reach the striker plate; one wall light flickered continually so couldn't be used; the bath plug wasn't attached to the chain. Didn't use the bath so didn't have the hassle of trying to get the plug out; we arranged to have sheets and blankets, as offered, but that didn't happen. Despite these niggles the room was otherwise excellent and comfortable.
The restaurant: generally excellent though the waitress had a poor grasp of English so it was difficult for her to understand our requirements but she more than made up for it in charm and friendliness. Some starters were a bit small and the soup just warm, not hot. Food was very good though but tending towards meagre portions and no vegetables. Overall we did enjoy it though as they, on request, served up a plate of vegetables for us to share. Shouldn't need to ask though.
Would we return? Yes as it is still a classy hotel with excellent amenities but it needs to iron out some issues. As things are they need to consider providing a chemical warfare suit for using the jacuzzi.

Room Tip: We had a room upgrade so there were little extras such as nibbles, half a bottle of wine, slippers...
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  • Stayed March 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank lfromleighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, April 18, 2013
Dear Ifromleighton,

Thank you for your recent review of Whittlebury Hall Hotel and Spa.

I am delighted to read that you and friends enjoyed your visit. We do constantly monitor the chlorine levels and adjust them accordingly. They are always within acceptable limits but I do take on board your comments and will advise the team.

I am glad that to read that you found your room to be excellent and comfortable, and that the food was very good.

I do hope we can welcome you back in the near future.

Kind Regards

Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (406)
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English first
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 27, 2013

Me friend and I had booked a one night spa break away in January to Whittlebury Hall. To begin with we had a slight problem finding the actual place but we got there ok and were very impressed with the exterior of the hall.
We checked in perfectly and were shown all the facilities. The staff were friendly and very helpful. The food was delicious, we had dinner and breakfast included and it was a very nice atmosphere created. The spa experience was also great, we had a very relaxing time, the hotel was clean, we thoroughly enjoyed the whole experience and are planning a trip thre again soon.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank Mads S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, April 18, 2013
Dear Mads S,

Thank you for your recent review of Whittlebury Hall Hotel and Spa.

I am delighted to read that your stay here thoroughly enjoyable and that you are planning on returning. Our one night Spa breaks are very good value and we always aim to ensure every guest has a relaxing time.

I look forward to welcoming you back to Whittlebury Hall Hotel and Spa in the near future.

Kind Regards

Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
186 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed March 26, 2013 via mobile

This was the third time I had been back to whittlebury hall. My husband and I went and did the "clarins spa and stay sensation" which included a 25 minute back, neck and shoulder massage, use of the leisure facilities, heat and ice rooms, steam rooms etc, an over night stay, lunch, dinner and breakfast the following day. For £99 per person what you get is absolutely amazing value. We had our massage at 10.00 am. Dinner was booked for 9.00 pm which was a little late however the only time available. On reflection it was perfect as we were able to enjoy the use of the facilities for longer and make more of our stay. After our massage we spent some time in the hydro therapy pool and the various steam rooms. We then had lunch which was a buffet style. Having dinner at 9.00 pm we thought we would be very very hungry however lunch saw us easily through to dinner time. After lunch we went to the gym which is fully stocked with decent machines, followed by another round of the hydrotherapy pool and steam rooms. The second visit to the steam rooms was a more pleasant experience as by 5.00 pm it was much more quiet another advantage to eating later. The food at breakfast, lunch and dinner was amazing. I couldn't fault it. Would definitely come here again and again..... such amazing value for the money. If you want to book any other treatments do it in advance. We wanted to book a hot stone massage as felt so relaxed after the neck, back and shoulder massage but they were fully booked all day it wasn't possible. Want to book again very soon!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelli8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, May 2, 2013
Dear Nelli8,

Thank you for your recent review of Whittlebury Hall Hotel and Spa.

I am delighted to read that your stay here was very relaxing and amazing value. We do offer lots of different treatments but we do ask you book in advance.

I am glad you will be coming back to visit us and I do hope we can welcome you back in the near future.

Kind Regards

Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silverstone, United Kingdom
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 25, 2013

My Wife treated me (and Her) on my birthday yesterday 24 March 2013.

Let's get the negative out of the way first and the reason I could not give a 5* rating.
Booking confirmation is a joke. Having waited untill three days before the event we rang, to be told all confirmations go into "JUNK" and this would be headed with the name of the person you phoned, not Whittlebury Hall. When the emails were finaly detected, they contained six attachments which took forever to download.

The positives:-
We went for the "Top to Toe" day and it was excellent. Well organised and with a first class lunch.
The pool area is massive and the "heat and ice" experience is not to be missed. You really get the feeling that you have been on holiday for a day and come away feeling very chilled out.
As we live locally in Silverstone we will be giving serious thought to becoming members.
"Just get the confirmations sorted"
Roger A. Ward

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, May 2, 2013
Dear Roger W,

Thank You for your recent review of Whittlebury Hall Hotel and Spa.

I am delighted to read that you found your stay here excellent. We aim to ensure every guest feels pampered and relaxed when they leave.

I hope we can welcome you back to Whittlebury Hall Hotel and Spa in the near future.

Kind Regards

Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford
Level Contributor
179 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 24, 2013

Attended the CIO conference over a two day period. Good conference facilities in terms of rooms & locations throughout the hotel.Food was ok for such a large group. Hotel room was very substantial for just one, made a nice change! Not sure I would want to stay here under my own steam, but for business trip / conference very good & the staff I met were polite & friendly.

Room Tip: Ask for a room that has views at the front of the hotel - if that is important to you!
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, May 2, 2013
Dear Travelman050,

Thank You for your recent review of Whittlebury Hall Hotel and Spa.

I am delighted to read that your stay here for your conference was good and that you found your room to be very substantial. The Club Bedrooms do offer a little more space and comfort.

I would be delighted if we could welcome you back to us in the near future so you can experience all of what Whittlebury Hall Hotel and Spa has to offer.

Kind Regards

Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 24, 2013

Excellent stay. Cannot fault, very clean, spacious rooms and great food. Kept getting lost down the corridors as hotel so big. Facilities were great, all went for a swim before the evening started!! Entertainment night was fantastic, all my girls enjoyed it!! Would definitely do it again :-)

Room Tip: Last room in the hotel (439) best for meeting as a group before going down for entertainment. I.e if...
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, March 25, 2013
Dear Danielle W,

Thank you for your review at Whittlebury Hall Hotel.

We are delighted to hear you enjoyed your stay at Whittlebury Hall Hotel and Spa. Our aim is to ensure that every guest leaves having thoroughly enjoyed their stay.

We hope to welcome you back in the near future.

Kind Regards

Ruth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southam, United Kingdom
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 23, 2013

Great night, the food was excellent , the entertainment was interesting and funny ! Our room was beautiful , we upgraded and it was well worth the supplement . Breakfast was really excellent too with all the normal choices .The staff that we came in touch were very courteous and helpful. My friends enjoyed the pool and sauna etc in the afternoon before I arrived and enjoyed them and said it wasn't too busy and it was a Friday afternoon.if you are looking for a fun hen do or girly night out, this is ideal.

Room Tip: Upgrade to a superior room.
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenilworthSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louruth, Guest Relations Manager at Whittlebury Hall, responded to this review, March 25, 2013
Dear KenilworthSandra,

Many thanks for your recent review of Whittlebury Hall Hotel and Spa.

I'm delighted to read that your stay at Whittlebury Hall Hotel and Spa was excellent. Our tribute nights are very popular and I hope we can welcome you back in the near future.

Kind Regards

Ruth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Whittlebury Hall

Property: Whittlebury Hall
Address: Whittlebury, Towcester NN12 8QH, England
Location: United Kingdom > England > Northamptonshire > Towcester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Towcester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Whittlebury Hall 4*
Number of rooms: 213
Official Description (provided by the hotel):
Whittlebury Hall is a magnificent four star conference and training centre, hotel and spa, set in rural Northamptonshire. Its classical Georgian architecture, complemented by rich furnishings and fabrics has produced an award-winning hotel, recognised for its high standard of accommodation and service. The hotel has 213 spacious double bedrooms including five individually designed suites, all with en-suite bathrooms, decorated to provide a modern yet elegant and restful escape. With a host of personal touches and thoughtful extras. Whittlebury Hall excels in conference, training and meeting facilities, boasting 20 principal training suites supported by 28 fully serviced syndicate rooms, six spacious meeting rooms, executive boardroom and three secluded private dining rooms. The award-winning The Day Spa at Whittlebury Hall is one of the largest in the country and a key selling point for the hotel. Stretching across two levels, the upper floor alone contains 23 treatment rooms, with a choice of more than altogether offering over 60 treatments delivered by a team of highly skilled therapists. It offers the ultimate in pampering with a host of stimulating Heat and Ice Experiences. There is also a Hair Studio for those who want a quick blow dry and style through to a full cut and colour. There is also The Leisure Club in the hotel, which includes a 19-metre pool, whirlpool spa, bubble jet, steam room, sauna, aerobic studio and the latest in equipment with state-of-the-art gymnasium. In addition, the hotel boasts three restaurants; Astons - offering a relaxed atmosphere to meet with family and friends with a blend of classic and contemporary cuisine, 2 AA Rosettes restaurant Murrays at Whittlebury Hall - with creative dishes and the opportunity to taste the latest blends of flavours and ingredients presented by an award-winning chef and Bentleys - the perfect rendezvous for friends, family or colleagues with an Italian pizza and pasta menu. ... more   less 
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Also Known As:
Whittlebury Hall Towcester
Hall Whittlebury

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