Booked a twin bedded room with breakfast for 2 nights for my son and I, was surprised when we arrived to find that one of the beds was a "put you up " and that breakfast was on a self service basis, everything in your own room and the bread was not that fresh. After a day out I was surprised when we returned that our room had not been tidied,breakfast things not washed up,bin not emptied and beds not made and the same loaf bread left for our breakfast the next day.
As we left early the next morning and did not see the owner I sent him a polite e-mail pointing out my disappointment with Rignall Farm saying that I felt it did not come up to 3 star standards.I was amazed when he replied telling me in a very aggressive and abusive way "it was a sofa bed not a "put you up" and he had not charged any extra for it !! and it was not his job to clean up the breakast things, make the beds or even empty the bins".
The best thing of all was his final remark saying " don't try to book here again as your booking wont be accepted"!!! Next trip away...... Fawlty Towers!!
There are several other things I could add ie hairs in the bed, wardrobe not fit to use, dirty shower etc
So be warned stay here at your own risk!!!!!! and if you feel the need to complain I would not recommend doing it face to face, unless you are a quick runner!!!
- Also Known As:
- Rignall Farm Barns Hotel Towcester