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“The Columbia Hotel where guests are clearly NOT welcome”
Review of The Columbia Hotel

The Columbia Hotel
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The Columbia Hotel
Ranked #4 of 4 Hotels in Wellingborough
Reviewed September 8, 2008

.On Saturday September 6 we arrived at the Columbia Hotel. We were met by a surly receptionist (who later turned out to be the owner as well as the cook).

We asked for a drink form the bar before we went off to a wedding and were told that the bar was not open (despite saying it was on the hotel website).

We asked if we could just buy a bottle of wine as the owner was standing right by the bar, but were told to go to an off licence instead and drink in our rooms.

We asked for a room on a lower floor as I have arthritis and we were sent to a room at the very top of the hotel, having to climb what can only be described as a carpeted fire escape.

Our room smelt of stale urine and was damp. It was dreadful. For £75 we expected better. We opened the window which then swivelled right round and nearly took my eye out. It was dangerous and any child could have fallen to their death. Remember, if a hotel has no pictures of its bedrooms there is usually a good reason why!!

The bathroom had brown tiles and smelt. It was dark, airless and dirty. The next morning we spotted a cockroach.

The final straw was pulling back the covers to see the sheets had some very dubious looking brown stains on them that were clearly old stains. The hotel owner said her sheets were clean as they "ticked a list each tiome they changed the beds". Their laundry service was clearly not good enough.

We did not stay for breakfast in the dreadful dining room as judging by the standards maintained in the bedrooms and public areas, we did not want to risk it,so I cannot comment on the cooking.

Stay at this place at your peril. The family room sells for £105!! Save your money. I would rather sleep in my car than set foot in this disgusting hotel again. I am astounded that it has two AA stars. They clearly need to pay another visit .

We did try to discuss all our concerns with the owner but she walked away from us while we were talking to her.

  • Stayed: September 2008, traveled on business
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    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank karen1Karen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 - 56 of 56 reviews

Reviewed August 12, 2008

Stayed for one nght - never again.

The Manager seems to be ex military and is at best slightly abrasive. His partner (wife?) does her best. This is a very basic hotel with noisy metal staircases, very basic rooms and poor service.

When we arrived there were people waiting for a function in the evening but the bar was not open. They asked for it to be opened but the staff refused

Everything seemed to be done 'by the clock' with no concept of service. The same was true of breakfast. The doors to the dining room were kept tightly closed until the clock ticked over to the right time.

Not an experience to be repeated.

  • Stayed: April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank northantsfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Columbia Hotel

Address: 19-31 Northampton Road, Wellingborough NN8 3HG, England
Location: United Kingdom > England > Northamptonshire > Wellingborough
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #4 of 4 Hotels in Wellingborough
Price Range: $60 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Columbia Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
The Columbia Hotel is ideally situated within 5 minutes walk of the lively town centre of Wellingborough. All rooms are en-suite and nicely decorated with color television and tea/coffee making facilities. There is a well stocked bar and comfortable lounge area, and we offer the best Full English Breakfast around! ... more   less 
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