.On Saturday September 6 we arrived at the Columbia Hotel. We were met by a surly receptionist (who later turned out to be the owner as well as the cook).
We asked for a drink form the bar before we went off to a wedding and were told that the bar was not open (despite saying it was on the hotel website).
We asked if we could just buy a bottle of wine as the owner was standing right by the bar, but were told to go to an off licence instead and drink in our rooms.
We asked for a room on a lower floor as I have arthritis and we were sent to a room at the very top of the hotel, having to climb what can only be described as a carpeted fire escape.
Our room smelt of stale urine and was damp. It was dreadful. For £75 we expected better. We opened the window which then swivelled right round and nearly took my eye out. It was dangerous and any child could have fallen to their death. Remember, if a hotel has no pictures of its bedrooms there is usually a good reason why!!
The bathroom had brown tiles and smelt. It was dark, airless and dirty. The next morning we spotted a cockroach.
The final straw was pulling back the covers to see the sheets had some very dubious looking brown stains on them that were clearly old stains. The hotel owner said her sheets were clean as they "ticked a list each tiome they changed the beds". Their laundry service was clearly not good enough.
We did not stay for breakfast in the dreadful dining room as judging by the standards maintained in the bedrooms and public areas, we did not want to risk it,so I cannot comment on the cooking.
Stay at this place at your peril. The family room sells for £105!! Save your money. I would rather sleep in my car than set foot in this disgusting hotel again. I am astounded that it has two AA stars. They clearly need to pay another visit .
We did try to discuss all our concerns with the owner but she walked away from us while we were talking to her.
- Official Description (provided by the hotel):
- The Columbia Hotel is ideally situated within 5 minutes walk of the lively town centre of Wellingborough. All rooms are en-suite and nicely decorated with color television and tea/coffee making facilities. There is a well stocked bar and comfortable lounge area, and we offer the best Full English Breakfast around! ... more less
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