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“It shouldn't happen to a customer!!”

World of James Herriot
Ranked #1 of 23 things to do in Thirsk
Certificate of Excellence
More attraction details
Attraction details
Owner description: You’ve probably read the books written by James Alfred Wight or watched “All Creatures Great and Small” on TV. Now come and see where James Herriot, the world’s most famous vet, lived, worked and relaxed. See his home and surgery in Thirsk; travel back in time to what life was like when James was a vet in Yorkshire. See the car he drove, step into the TV set, try your hand at being a vet and even experience what it was like to hide in a World War 2 air raid shelter!
Useful Information: Activities for young children, Wheelchair access, Activities for older children
Peterborough, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“It shouldn't happen to a customer!!”
3 of 5 bubbles Reviewed November 18, 2013

Having visited TWOJH when our children were very young, we decide to take another visit on the 18th November 2013 with our eldest daughter once more, now that she is an adult and has read all the books.

We were welcomed warmly by three ladies wearing bright Red tops on our arrival and nothing was too much trouble. We paid and we taken through the closed Red door and it was all explained nicely what to see, where to go, how to play and touch the things with all that waited inside.

We had a superb 2/3 hours walk around, reading, taking photos, visiting the air raid shelter etc and looking at the short film. We then made our way to the shop and made further purchases on our way out.

Having seen the photos indoors of various stars of TV and film posing by the Red door and name plaque outside, our daughter suggested we take a photo of her in a similar pose.

The Red door was now open and held back by a small hook. Our daughter checked she would not be obstructing anyone and unhooked the door allowing it to close, but not fully, locking anyone inside or out. It looked better than when open whilst she stood next to the famous name plaques on the wall.

The door immediately opened and very miserable looking elderly lady said sternly "you should have asked to close it" . We were stunned to be honest as we had not seen anyone there especially when we first went in. We apologised and continued to take the photos, but noticed the lady refused to budge and was standing in the way of the door as if it was some priceless possession of hers.

Without asking if we had finished she swung the door back on the hook. I said to her "we told our daughter to close it" and "we had paid good money and been inside and just wanted a photo before we go home." The lady was very dismissive and when I suggested she was not promoting good tourism, she then replied, "well it could have been alarmed" She then turned her back on us and walked inside.

On passing an hour later to get back to our car, we noticed the door was shut once more but well within the opening times, so where was the big issue?

Considering we had spent thirty pounds plus at this attraction this ladies actions put a dampener on it all speaking to us like naughty school children. This is the only reason we have not given it 5 stars.

Visited November 2013
2 Thank divadnosae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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691 reviews from our community

Visitor rating
Date | Rating
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English first
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 12, 2013 via mobile

I used to come here when it was actually a vets so to it now is amazing. It really has captured the atmosphere. I would highly recommend this to anyone staying in the area. It is wonderful to see. I would go again. Even though i live here.

Visited September 2013
Thank tweeny2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
22 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Well worth a visit”
5 of 5 bubbles Reviewed November 7, 2013

We have watched episodes of All Creatures Great and Small more than once so we decided to make a nostalgic trip to the museum on a Sunday morning. We weren't too sure what to expect but we got a two for one entrance with the James Herriot app so we figured if we didn't like it we weren't out of pocket too much. We ended up spending an enjoyable two hours in the museum. There was a re-creation of the house/vet surgery as well as lots of background information on Alf Wight and how the books came about. There was also a room with the sets from the TV show and all the old video equipment. Looking at the old video recorders and cameras was a trip down memory lane for me. I'm sure anyone who works in the field of veterinary medicine will enjoy the display of the old equipment. There was something for all ages in the museum. The museum staff (like everyone else we met in Thirsk) were very friendly and informative.

Visited September 2013
Thank PaHaC1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“For all the family”
5 of 5 bubbles Reviewed November 1, 2013

Visited with my wife daughter her husband and girls aged 3 and 5 We all thoroughly enjoyed our visit. I kept us all entertained for over 2 hours. The hands on exhibits were much enjoyed by "children" of all ages. Recommend without hesitation.

Visited August 2013
1 Thank dwr7903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“well worth visiting”
5 of 5 bubbles Reviewed October 29, 2013

Travelled from Norfolk for 3 day break, well worth the visit, very informative with lots of history. The staff are very knowledgable and more than happy to answer any questions. This is a must see atttaction for any true James Herriot fans, the gift shop is also excellent, nothing is over priced unlike some attractions. Now looking forward to doing the Herriot tour tomorrow.

1 Thank admiral-x452
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

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