We stayed with a party of people from work, overall the hotel was good, location perfect and parking was fantastic (ie huge car park at the rear of the hotel). Additionally the food, restaurant and bar staff were all marvellous.
Feedback wise (as party organiser) the only complaints were the hot water in the guest rooms was severley affected (to the point where there was none) by any other guests using hot water at the same time. When I queried this with Reception, one of the "less customer focused" staff seemed to think this was acceptable however admittedly Ive never experienced this at a hotel of this size or price range before, as paying £90 a night I would expect hot water when I want it and not have to co-ordiante my bath "slot" around other guests (ideally I think they need to relook at their hot water heating system, as its seems inadequate when their hotel is near full capacity).
The only other negative feedback I received were the rooms in the Mews (at the back of the hotel) were freezing at night time (ideally a member of staff should keep an eye on the temperature instead of the guests having to alert receptiont that their rooms are still very cold).
All in all though good hotel and again food was fab!More
- Free Wifi
- Free Parking