We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible. Staff rude, made us feel so unwelcome we left. Would not recommend”

Falconry UK Thirsk Birds of Prey Centre
Ranked #2 of 26 things to do in Thirsk
Certificate of Excellence
More attraction details
Attraction details
Owner description: Enjoy the thrills and excitement of falconry at the Birds of Prey and Conservation Centre, with over 70 birds and 30 species.Eagles, falcons, hawks, kites, vultures and owls will swoop and dive around you as you sit in a beautiful arena. Our skilled handlers will explain why the birds hunt and fly as they do, where they come from in the wild and how they are trained.We also provide falconry experience days for both adults and children, experiences days start from £30..
Reviewed September 23, 2012

We visited the centre yesterday as part of a group of 8 with a groupon voucher. It took an hour to get there which we thought would be worth it as our children were very excited. Upon arrival, the woman in reception was rude to say the least, she did not greet us or welcome us and after asking if this was our first visit (we told her it was) she then gave us no further information such as toilets. After the demonstration she stormed out to find out whose child had got up during the demonstration. She then proceeded to frankly, berate the poor parent with the manner in which she spoke. Any parent welcomes and indeed expects to be informed of any potential safety information which may affect their child(ren) at such an activity, but there are ways and means.

Children were also asked to keep off the large lawn (there isn't masses for them to do between demos) and when we asked if there was somewhere they could play while we waited we were told 'this isn't Lightwater Valley'.

The staff made us feel so uncomfortable (for no apparent reason) and were so rude we left staying less than an hour.

The other reviews are quite favourable so I don't know what was different yesterday but a friend of mine had reported similar but I thought we would give it a go. Never again. We wouldn't even be prepared to pay cut price on a groupon deal let alone full price and I've made sure my friends know not to visit.

Really disappointing, to have travelled so far and be left down.

12  Thank Jo_Rice_from_leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (242)
Traveler rating
Traveler type
Time of year
Language

226 - 230 of 242 reviews

Reviewed September 21, 2012

Got a Living Social family day pass, it was absolutely brilliant and would easily pay the full price on our next visit. Took friend and he has booked up for the falconry day experience for his 42nd birthday, and is totally excited about it.

Thank Jo-ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

we visited the falconry centre today ,the flying displays were very good however i was very dissapointed with the lack of bird handling you could do with just the standard entry ticket.we visited york bird of prey centre earlier in the year and they had between 5 and 10
different birds you could handle all for the price of standard entry.uk falconry allowed you to hold one tiny owl not much bigger than a garden sparrow

2  Thank Mick03leeds
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kyla W, General Manager at Falconry UK Thirsk Birds of Prey Centre, responded to this reviewResponded May 31, 2013

We are glad you enjoyed the flying displays, we do offer a free handling session after the displays with different birds brought out each time, I am sorry that you felt that we should offer more free handling sessions in comparison to other centres but we do focus on giving good value to our flying demonstrations and experience days.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 19, 2012 via mobile

We visited the centre on a beautiful Saturday afternoon. I used my tesco days out vouchers but would have been very happy to pay the entrance fee and will return in the future. With a 6 and 3 year old with us we arrived in time to have a quick look at the birds and then watch the first demo. What a treat!! Lovely entertainment, a lengthy display and so knowledgable. My girls loved hearing the names of the birds and watching them fly around. We loved Kerry's manner and knowledge. The birds are so well kept and beautiful to watch. We really liked the 'free flight' element of the centre, something that not a lot of places have with birds. This is a treat of a place, lovely birds to look at and talk about with children which meant we filled the time between demos nicely. The little play areas were fine for the children, allowed them to feel free for a while. A highlight was my 6 year old handling 3 different owls and my brave 3 year old not wanting to at first but with kind encouragement from alan and Dave handled her first bird. Will definitely return.

Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

We went here as part of my daughter's birthday -she's 19 and loves Birds of Prey. We certainly weren't disappointed. The handler Kerry was superb. She presented the displays very well, with an in depth knowledge of each bird, she was informative. We stayed for 2 of the 3 displays and both of which were brilliant. Kerry had a great sense of humour and this was evident during the displays. All 8 of us thoroughly enjoyed our visit and would recommend anyone visiting the area to go and have a look! Considering it only cost £46 for 5 adults and 3 children it was a bargain day out!!

Thank 1Bagpuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Falconry UK Thirsk Birds of Prey Centre also viewed

 
Thirsk, North Yorkshire
 

Been to Falconry UK Thirsk Birds of Prey Centre? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing