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“French cafe”
Review of Le Mistral

Le Mistral
Ranked #2 of 18 Restaurants in Wirksworth
Cuisines: French
Dining options: Breakfast, Late Night, Dinner, Lunch, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Dinner, Lunch, Reservations
Reviewed February 4, 2013

We visit Le Mistral for lunch. The food was as expected for a french themed cafe but the service was very poor. We had a waitress that was unfriendly and was not even wearing her glasses so could not help us with the menu. If the service improved it would be worth a visit but at the moment I would not return.

1  Thank thomas'stravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 - 461 of 523 reviews

Reviewed February 3, 2013

having had lots of lovely meals here we went for a family birthday and we were disappointed by the service and the food. There were seven of us and food arrived at different time, different temperatures and at one point the food was brought down to us, taken back up and then brought back down - cold and overcooked at this point. It appeared that there were not enough staff to get the food out to table and one of the staff was significantly more helpful/pleasant than the other. This did spoil the celebration and we will now think twice which is such a shame as previously staff have been attebtive and food has been excellent.

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Thank chester00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

Had a lovely meal for my birthday celebration but affected by very indifferent service.

We all had good food after which we were asked if we would like desserts, but after 40 minutes of waiting to give our order we gave up and left. Only at that point did they offer to take our order for dessert or coffee - very annoying indeed

We were intending to order desserts and further drinks and coffees for our group but they did not seem interested until we put our coats on - leaving us dissappointed, so we gave our business to the nearby pub instead

I wonder why so many restaurants concentrate on the main meal but forget the customer experience is greatly affected by the finishing touches that make or break an evening.

For me it spoiled a major birthday celebration and I would think twice before going back there - just because of basic service

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Thank passengerinthenight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

We just happened to be in the area and fancied a drink this was 11.30am Sunday morning
We hadn't noticed it was a French restaurant just saw it was a place open to perhaps get a drink and a snack,.when we walked in we noticed all the empty tables had reservations on them,the waitress /owner? Was not the most friendly said we could have a table but needed it back in half an hour,this was fine as we only wanted a drink/snack.when we asked if they did any we were told quite abruptly in my opinion they only did croissant and pan au chocolat which again would of been fine it was just the manner it was said,I didn't feel they wanted to bother with us.on returning home and reading other reviews it seems I'm not the only one to get this service is it a case of "we don't like strangers around here."just glad we don't have to use this place on a regular basis and have places near us who no what customer service is.ps on walking by 3/4 hour later table was still empty!

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1  Thank Miche' D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

Really nice menu, great service, friendly atmosphere and delightful food - ate there twice in a week while renting a local cottage. Loved it!

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1  Thank Bigsnakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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