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“Excellent hotel perfect for the airport”

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Best Western Premier East Midlands Airport Yew Lodge Hotel
Ranked #1 of 2 Hotels in Kegworth
Certificate of Excellence
Reviewed April 26, 2014 via mobile

Family booked in with a week car parking, family room and buffet breakfast, great value. Staff very friendly and airport runs very quick. Hotel very well maintained and good choice of food overall would highly recommend to anyone in particular if using East Midlands airport and need parking at a hotel.

Stayed: April 2014
Thank AndyOEastYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 28, 2014

Dear AndyOEastYorkshire

We are so pleased that you and your family had a great stay before your family holiday.

Thank you for your recommendation and we look forward to welcoming you and your family back again soon.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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887 - 893 of 1,497 reviews

Reviewed April 24, 2014

My partner and I booked a 2 night spa break courtesy of spa breaks.com, in April 2014. This hotel and it's staff made our stay welcoming, relaxing and a pampered experience. Our meals were included in the package and were all very well presented and freshly prepared. Our room was beautiful and bathroom very nice. We would recommend all aspects of this hotel; staff, facilities, food, parking, rooms and atmosphere. Many thanks to all.

  • Stayed: April 2014, traveled as a couple
    • Value
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Thank Beckywirral2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 28, 2014

Dear Beckywirral2014

Thank you for your great review and we are all pleased you had an excellent spa break.

I will ensure your thanks gets passed around the team and we look forward to welcoming you back again in the future.


Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

This is a well located hotel, ideal for airport and road connection. Booked for a night away as a couple, somewhere different. We were allocated a room on the first floor but upon reaching it, it wasn't what should have been expected, the room had had a strange odour and put both of us off. Enough to walk straight out and back to reception. The assistant was very helpful and offered an alternative room (435) which was very much appreciated and somewhat fortunate as the hotel seemed full that day! The new room was much better, no bizarre smell and roomier too as it was a family room.

The restaurant experience was reasonable, I thought a little overpriced, but it was late evening so decided to give it try. I'm sorry to say that for the first time in my life I had to send back a dish, it was beef and absolutely rock hard. The staff again fully understood and changed it for another option which was far better and actually enjoyed.

The hotel in general with exception of the spa was a little dated and could do with a refresh; I would start with the room carpets and mattresses.

Overall a nice stay for us, a couple of issues which were sorted without any problems.

  • Stayed: January 2014, traveled as a couple
    • Value
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Thank GazRoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 28, 2014

Dear GazRoz

Thank you for your detailed review of the hotel. I am pleased that once the initial issues were dealt with you enjoyed your stay.

I am sorry that you did have some issues but and pleased that the team dealt with this immediately and ensured that even when full and busy they made sure that you were happy.

We look forward to welcoming you back again in the near future,


Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western GB
Thank Moray1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 28, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 22, 2014

We chose this Hotel to stay prior to going to see the Motor Racing at Castle Donnington .
Although it is slightly further away than some other budget hotels serving the course and the airport, it was well worth the extra couple of miles.
It was comfortable with a friendly and helpful staff, epitomised by Amy in the restaurant.
Well worth considering if you are going to the course, or flying from East Midlands Airport.

  • Stayed: April 2014, traveled with friends
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Thank Simplesimon_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 28, 2014

Dear Simplesimon_13

Thank you for your review after your recent stay while visiting the track. I am pleased you came slightly further away from the track to try us and extremely happy that you found it well worth the extra miles.

I will pass your comment on to Amy who will be thrilled that she was mentioned.

We look forward to welcoming you back again in the close future.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

A fantastic way to start the holiday great service great food ,very knowledgable staff on the desk ,great shuttle service to the nearby airport both going and return.
Five star service and staff with safe car parking without Five star cost brilliant

Stayed: April 2014, traveled as a couple
1  Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 28, 2014

Dear Simon J

Thank you for taking the time to leave such a great review after your recent five star experience.

We are pleased you enjoyed your stay and we look forward to welcoming you back again in the near future.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

We were working and the hotel was very helpful in providing the environment we required. They provided a meeting room on several occasions. Suzanne's service, with our lunch order, was exceptional. Many thanks, Suzanne.

  • Stayed: March 2014, traveled on business
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Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 22, 2014

Dear Paul D

Thank you for your lovely review after your lunch experience.

I am pleased to read that Suzanne looked after you well and I will ensure she is made aware.

We look forward to welcoming you back again in the near future.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier East Midlands Airport Yew Lodge Hotel

Address: 33 Packington Hill, Kegworth DE74 2DF, England
Location: United Kingdom > England > Leicestershire > Kegworth
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Kegworth
Price Range: $76 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier East Midlands Airport Yew Lodge Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Premier Yew Lodge Hotel And Conference Centre
Best Western Kegworth
Kegworth Best Western
Best Western Yew Hotel

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