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Best Western Premier East Midlands Airport Yew Lodge Hotel
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Reviews (1,512)
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All reviewsyew lodgeeast midlands airportspa breakmarco pierrespa facilitiesan early flightmarco's restaurantflight pathsteam roomcourse meallovely hotelhealth clubexecutive roomboth morningsfollowing morningwaiting staffpark and fly
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911 - 916 of 1,512 reviews
Reviewed April 14, 2014

we stayed at the yew lodge hotel for one night after a days marshaling at donington park, unfortunately i due to a late finish at the track we did not get to the hotel until after 8pm and had to park up the road away from the hotel because the carpark was full, due to functions going on at the hotel. i mentioned this on check in and they offered to get the night porter to move the car into the carpark later. the staff are happy and seem pleased to help you. we stayed in room 233 which is a nice size twin room with a sofa, the room was spotless the beds were comfy with decent pillows, we had eaten before we arrived so did not try an evening meal but did use the bar and found that they served my favourite cider on tap, i had a good nights sleep apart from a few noisy guest that seem to think because they were up at 4am then everyone else in the hotel should be as well. we went down for breakfast at 7 where there was an amazing selection of food to choose from i went for a full english breakfast, which was very tasty, but due to the plates being stone cold the food was cold by the time i sat down to eat it.

I definitely would stay again over all i was very impressed with the hotel and the staff, it definitely deserves the Best Western premier rating that it has.

  • Stayed: April 2014, traveled with friends
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1  Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 16, 2014

Dear Simon G

Thank you for your recent great review after visiting Donington Park.

I am sorry to read that the car park was full upon arrival however I am pleased the team offered to assist you with other options.

I have passed your comment on to the team regarding the plates and they will review this and ensure the procedures are in place to have hot plates.

Thank you for your feedback.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

We stayed at this hotel as a park and stay package. We had a very early start (4am) for a flight to Spain the next morning. The hotel itself was lovely, our room was very nice and spotlessly clean. We didn't eat at the hotel so I can't comment on the food. My husband and son used the spa facilities which were an added bonus.Now the down side, there was a wedding on (seems to be the normal!) And are room was right above it, not only was there a disco but also a band and believe me the noise did travel! But perhaps what was even more annoying was the people talking/ laughing/ smoking below us at the car park until the early hours. So we did not get the good nights sleep we were hoping for, which is such a shame as every other part of the experience was perfect, including the very efficient parking and collection.
On reflection we would use the hotel again and hope there was not a function on but perhaps ask for a quieter room on the other side.

Stayed: April 2014, traveled with family
1  Thank karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 16, 2014

Dear Karen R

Thank you for your recent review on trip advisor.

We are all pleased that you enjoyed your stay and would return again.
I apologise for the noise outside your window that evening and we are looking at possible solutions to minimise this going forward.

We look forward to welcoming you back again in the future.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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Reviewed April 9, 2014

stayed two nights to be near family. Initially shown a Studio Room which was reached along a few corridors and down some stairs. It was a box and totally unacceptable. We were then allocated a proper room without any problems. It was a weekend and the hotel had a wedding party staying so was quite buzzy. There was a comfy lounge and bar and an equally pleasant restaurant area where we had a fulsome breakfast both mornings. We did not have time to use the health club next door but intend to use this hotel again and take advantage of these facilities the next time we visit this area. A big "thumbs up"

Room Tip: We suggest you first look at the room before taking your luggage there
  • Stayed: April 2014, traveled with family
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2  Thank KentOldboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 11, 2014

Dear KentOldboy
Thank you for your review of the hotel.
I am sorry that your room upon arrival was not acceptable for you, however I am pleased that you were shown to another room which was more acceptable enabling you to enjoy the stay.
Thank you for the big thumbs up and we look forward to seeing you again soon.

Kindest regards
Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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Reviewed April 9, 2014

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 11, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 7, 2014

Lovely hotel ,very friendly staff. Room was very comfortable,clean and warm. The Reeds Health club as you enter is light ,clean and spacious, staff are very friendly and helpful, changing area is clean and tidy. Evening meal was delicious, the bar manager (James) was BRILLIANT a credit to Yew Lodge ...nothing was a bother to him (thank you James) The only down side was the breakfasts....they were a bit cool.... a bit hotter and they would of been very nice.
If we are in the area again we will definitely stay and recommend to others.

  • Stayed: April 2014, traveled as a couple
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Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded April 8, 2014

Dear Valerie B
Thank your for your great review of the hotel.
Thank you also for your kind words about James, he will appreciate the mention. I will ensure he is made aware.
We look forward to welcoming you back again in the future.
Kindest Regards
Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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