On arrival the reception was busy and only one receptionist who was looking rather harassed so had a 10 minute wait to book in. We were given all the details and info from the receptionist about meal the sofa and breakfast was very helpful! We were told dressing gown and slippers would be in the room I specifically remember been told this as I was relieved that I wouldn't have to walk round the hotel barefoot to get to the spa. When I arrived in the room no slippers so I called reception and asked where they would be only to be told quite abruptly "no there isn't any in the room I didn't say there was" !! Not a very good response. When I arrived at the spa I got a pair from them but was also told they should be some in the room!! The room was lovely and clean and we were happy with it. The food was wonderful and so was the restaurant service the waiters are very attentive and helpful. The breakfast was lovely too I would not hesitate to return and ive or the reception error down to been busy?
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- Also Known As:
- Best Western Premier Yew Lodge Hotel And Conference Centre
- Best Western Kegworth
- Kegworth Best Western
- Best Western Yew Hotel