We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Premier East Midlands Airport Yew Lodge Hotel
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
Hilton East Midlands Airport(Castle Donington)
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
View Hotel
Certificate of Excellence
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
Sutton Bonington Hall(Loughborough)
View Hotel
View Hotel
Certificate of Excellence
  • Free Wifi
  • Pool
Donington Manor Hotel(Castle Donington)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,512)
Filter reviews
1,512 results
Traveler rating
700
520
190
71
31
Traveler type
Time of year
LanguageAll languages
More languages
700
520
190
71
31
Show reviews that mention
All reviewsyew lodgeeast midlands airportspa breakmarco pierrespa facilitiesan early flightmarco's restaurantflight pathsteam roomcourse meallovely hotelhealth clubexecutive roomboth morningsfollowing morningwaiting staffpark and fly
FilterAll languages
Updating list...
953 - 958 of 1,512 reviews
Reviewed February 16, 2014

Reception were poor, no warm welcome at all, miserable, hope it was just an off day, first impressions make such an impact on your stay
Room was very clean, couldn't fault it at all
Decor in room a bit tired for a 4* hotel
Spa facilities were very good
Breakfast was good although i asked to be by the window and was made to feel like a pain for asking

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jjjc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded February 19, 2014

Dear Jjjc2013

Thank you for your review and the feedback. We will use your feedback to improve our service in both reception and restaurant.

We hope to get the opportunity to welcome you back again in the near future.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2014

We visited yew lodge last week for a surprise party for someone retiring from work, me. It was excellent. the service food and facilities were first class and we were looked after and catered for so well that I would have no hesitation in recommending this to anybody for a similar function. Well done to everybody especially the staff on the night of 7th February 2014.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded February 19, 2014

Dear Mike M

Thank you for your great review after attending a party with us.

I will ensure the team see your comments and kind words and we hope to see you again.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2014

We booked for a two night stay through a kgb deal and we were amazed, firstly with the price and secondly with the service from begining to end. We cannot think of anything but praise for this hotel. All the staff couldn't do enough for us, we were especially impressed with a waiter called Jo, he was brilliant! The food was excellent. The room was spotlessly clean, the bed was comfy. There was a massive flat screen smart TV, an ironing board and iron, a safe (free to use), free wifi, a hairdryer, trouser press, cool fan, kettle, everything you would expect from the four star hotel. The swimming pool, steam room and gym were excellent. The hotel is perfectly situated for the M1 and East Midland Airport, but far enough away from the airport not to be troubled by any noise. We had a slight problem when we came to check out, but front of house Manager Karen dealt with it professionally and quickly, we left very happy and would certainly return and recommend the Yew Lodge hotel to all our family and friends.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FizzScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded February 19, 2014

Dear FizzScotland

Thank you for your great review of the hotel after your recent stay with us.

I am pleased to read that you enjoyed your stay and I have passed your kind comments on to Karen.

Thank you for recommending us and we all look forward to welcoming you back again in the near future.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014 via mobile

Just returned from spending the night at this hotel. Spa is great had a lovely day. Room was great, they really had thought of everything, safe, iron and board, smart tv, tea and coffee, robes and slippers. The evening meal was truly amazing, Absolutely fabulous service, could not fault it at all. The meal was of a really high standard and so tasty. The staff fall over themselves to help you. A massive thank you! your reception and dining staff are a credit to your hotel. Thank you for a memorable stay.

Stayed: February 2014, traveled with friends
Thank Rachael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded February 11, 2014

Dear Rachael M

Thanks for the wonderful review of the hotel.

You review sounds like you had a great time and found everything excellent.

I will ensure your kind words are passed to the reception and the service team.

We hope to see you again soon.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

We stayed here Saturday- Sunday. Extremely clean both spa and hotel!! Spa: good facilities, was not too busy, ideal for relax. Just one thing missing - water. The tap somehow did not work, but a water barrel would sort this out. Sauna has a lovely effect of birds singing- truly relaxing. Food - amazing! Compliments to chef!try the steak if you get the chance, but anything really was amazing. Breakfast offered all you might want, however I could not find cheese, maybe because we were quite late. Staff extremely friendly and helpful. A bit of issues with wifi, our devices could not find it most of time. Might depend on the particular room. I would def recommend, it's not expensive and we felt welcome. I would stop there again!!

Stayed: February 2014, traveled as a couple
Thank KatB07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded February 11, 2014

Dear Kat B

Thank you for lovely review of the hotel.

We are pleased that you enjoyed your stay and found the food excellent. The Chef will read your complements.

We look forward to seeing you again soon.

Kindest Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews