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“very lovely hotel another good on of best westerns”

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Best Western Premier East Midlands Airport Yew Lodge Hotel
Ranked #1 of 2 Hotels in Kegworth
Certificate of Excellence
Reviewed October 27, 2013

came here in 26th october 2013 for hubby birthday and the food and the room and the pool and jacuzzi were so nice.

the way the food was presented was nice and the rooms were very tidy and clean

another one 100% best and perhaps thats why they are called best westerns it says it in the name

will go back again

barry and jackie townsend

  • Stayed: October 2013, traveled as a couple
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Thank jackie170265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear jackie170265

Thank you for your great 5 star review

I am pleased you enjoyed your husbands birthday night along with the food.

I am glad we kept the 100% best in the brand.

We look forward to welcoming you back again in the future.


Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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1,009 - 1,015 of 1,497 reviews

Reviewed October 25, 2013

The recent 009 Society 40th Anniversary weekend convention was a great success, due in part to the hard work and friendliness of all the staff.

Our room was very comfortable and clean. The food was excellent considering how many guests were being catered for at one sitting. The breakfast was especially good with a wide variety of choice. As this hotel offers a very good package when flying from Birmingham airport - we will certainly be staying there again.

  • Stayed: September 2013, traveled with friends
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Thank KillyKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear Yvonne181

Thank you for your 5 star trip advisor review.

Thank you for your kind words after your recent convention and I am pleased the team catered for you well.

I would like to mention it East Midlands Airport we are close to not Birmingham, Birmingham is a little bit further away.

We look forward to seeing you again soon.


Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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Reviewed October 23, 2013

Me and my wife actually got married at this hotel and it was an excellent day. Two members of staff that stood out where Dawn and Doug who were nothing less than perfect. Everything went as planned and they had continguicies for everything just in case. All of the staff were very helpful and polite and cheery except for the 2 bar staff who have clearly not heard of service with a smile. The food was amazing, everyone mentioned how nice it was. The all you can eat breakfast in the morning was also superb with an excellent choice for no matter what your desire was. The tea and coffee with breakfast are included but bare in mind when you go to the bar its not that cheap not that they ever are.

The rooms were very nicely decorated and very clean, we stayed in the bridal sweet and the only difference i could tell from the other rooms my friends and family stayed in was the size. It was very spacious and very clean but nothing made it stand out from any of the other rooms to say ooooohhh thats the bridal suite. The bed could have been a bit more comfortable.

  • Stayed: October 2013, traveled as a couple
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Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear James D

Thank you for your great trip advisor review after your recent marriage here.

I am so pleased you enjoyed your special day and Dawn & Doug are delighted to have received a mention for their hard work.

I will look at the bar staff and investigate further but am pleased it did not spoil your day.

All the best to you both from the whole team at Yew Lodge


Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co

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Reviewed October 23, 2013

Breathtakers OB Trust charity have just held our national conference at the Yew Tree. Right through the process from initial booking earlier in year and then over the 2 day conference last week I cannot praise the hotel and staff enough. They have been attentive, efficient and always ready with a smile to go the extra mile. The food was lovely and the rooms for all our families were fantastic. We had lots of children attending the conference and the hotel accommodated our crèche needs and our circus workshop. We have had lots of positive feedback from our families. I would personally like to thank Kat for all her support and kindness and Gareth for his hard work and lovely smile over the two days last week. I wouldn't hesitate to recommend this venue for a conference or similar event and hopefully we will back next year :))) Lynne CEO Breathtakers Trust

  • Stayed: October 2013, traveled on business
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Thank Lynne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear Lynne T

Thank you for your great trip advisor review.

I am so pleased you enjoyed your conference weekend.

Both Kat & Gareth are pleased to have received a mention for their hard work.


We hope you see you again next year.


Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

Overall we had a very pleasant break away. I emailed ahead of our visit to request a spacious modern room and they fully accommodated our request which was much appreciated. Our room and the whole of the hotel was very clean and tidy and the staff were helpful and polite. The receptionist offered advice as to the best way to travel to Nottingham for the day which we were very grateful for and had an enjoyable day out in the city. We stayed here for the spa and on the whole we were pleased with the facilities although it was very disappointing that the steam room was out of order for whole of our 5 day stay. The breakfast selection was good but as people have mentioned before, the food was not hot enough, some mornings the food items were luke warm at best which was not very appealing so for the last 2 mornings we ordered poached eggs which were made fresh just so we at least got hot eggs and they were very enjoyable and it was never too much trouble for them to provide fresh items on request.
On the whole we had a lovely stay and we definitely consider staying if we were in the area again.

  • Stayed: October 2013, traveled as a couple
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Thank Samfical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear samfical

Thank you for your trip advisor review

I am glad to read your email was received and everything delivered as requested.

I am sorry the steam room was out of order during your stay, we have since had the part from Germany arrive and all back in working order, sorry it did not arrive during your stay.

We look forward to seeing you again soon.


Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013 via mobile

Lovely hotel beautiful rooms breakfast is amazing the only downfall for me was there was no adult time in spa which is a shame as the idea of a spa break is relaxation hard to do with kids around they need to have time for kids and time for adults specially if your paying for a spa wke it was annoying when we went for the spa shame

Stayed: October 2013, traveled as a couple
Thank jo j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear jo j

Thank you for your trip lovely trip advisor review

We do restrict the children times to 10-6 to allow adult only time, but also being a family hotel we do have to allow periods for them
I am pleased to read you found the rest of your stay perfect and we look forward to welcoming you back again in the near future.


Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

Arrived early as my friend had ask if we could use the spa before we checked in. After a lovely swim and sauna. We decided to check in but the room wasn't ready. Not to spoil the weekend we went off for a drink outside on the terrace. After a lengthy wait in the queue we eventually got into our room. It was clean and well appointed. We booked early for dinner to avoid the rush, since the hotel was very busy and we received excellent service and the food was delicious. After a lovely breakfast and a walk along the river, recommend by the Spa manager. The finishing touch was a great massage. If we had been asked what oils we wanted that would have made it perfect. All in all a great little hotel.t

Stayed: August 2013, traveled with friends
Thank antoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMYewLodge, Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel, responded to this reviewResponded October 30, 2013

Dear antoin

Thank you for your trip lovely trip advisor review

I pleased to read you enjoyed your spa break along with the food and the room, there are many nice walks in the area and I am glad you found a nice pleasant one down the river.

We look forward to seeing you again soon.

Regards

Chris Trow
Hotel Manager
Chris.trow@yewlodgehotel.co.uk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier East Midlands Airport Yew Lodge Hotel

Address: 33 Packington Hill, Kegworth DE74 2DF, England
Location: United Kingdom > England > Leicestershire > Kegworth
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Kegworth
Price Range: $75 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier East Midlands Airport Yew Lodge Hotel 4*
Number of rooms: 114
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Also Known As:
Best Western Premier Yew Lodge Hotel And Conference Centre
Best Western Kegworth
Kegworth Best Western
Best Western Yew Hotel

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