We were enjoying drinks in the lounge before being seated. At no point were we offered menus (we had to ask), following this no one was forthcoming to take our order. When we asked politely if someone could take our order a rather rude member of staff ( I recall his name but shall not mention it) said that our table was booked for 2030 and as it was 2025 he would not take our order. Although this seemed rather pedantic it was actually the quite abrupt and rude manner in which he talked which we found rather upsetting. He re-emerged around 10 minutes later and took our order but then did not offer to seat us and we were not seated until about 2045. Luckily at this point our care was taken over by a very polite lady who was very attentive and apologised without us saying anything for the fact we were seated late. Finally to the important part. Food was very very good. Between our group we had a selection of starters all of which were well presented and with a taste to match. Main courses were good, perhaps lacking slightly if one is vegetarian. Desserts were sublime and we were offered coffee and petits four in the lounge. Would return but hope the initial service is improved.
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