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“lovely hotel” 5 of 5 bubbles
Review of Radisson Blu Hotel, East Midlands Airport

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
Chester, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“lovely hotel”
5 of 5 bubbles Reviewed September 17, 2013

we booked to stay here for the day befor our flights , we were really happy on arrival as the hotel looked amazing and the rooms were great nice and relaxing with king size bed , it was just what we wanted and it also included car parking for the week we were away

Room Tip: im not sure what other rooms are like but i would think they are all really nice
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank paulagarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 25, 2013
Dear paulagarry,
Thank you very much for your good feedback about your recent stay at the Radisson Bu Hotel East Midland Airport. We are glad you had such a positive experience.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Sheffield, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 16, 2013 via mobile

Situated on a sort of industrial site just beyond the main airport, it was very modern clean, functional, well equipped, and was just the ticket after our flight home from Spain....
Courtesy bus via a phone near the hire car offices in arrivals....
Couldn't fault it really....
Breakfast-buffet was very nice and included in the price...
Don't hesitate about booking here....

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank asuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 25, 2013
Dear asuk,
We are pleased to see your positive feedback about your recent stay with us.
Hopefully we can welcome you again.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

Spent 2 nights in hotel attending a conference recently and we're trying to find an excuse to return!

Beautiful hotel, beautiful rooms with perhaps the comfiest hotel bed I've slept in and lots of attention to detail. Lots of little nooks and crannies to chat over a coffee, friendly helpful staff and probably the best hotel breakfast I've had.

Only downsides were the hotel not have family rooms so you have to pay for two interconnecting rooms and the very small communal changing area in the swimming pool.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Heather A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 25, 2013
Dear Heather A,
Thank you very much for your honest feedback. Yes I am very sorry about our availability for family rooms. Our suites are able to host 2 adults and 2 children please ask next time. Unfortunately our changing rooms for our Health Club are tight. I hope it didn’t spoil your time with us too much.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 14, 2013

this was the perfect start to our holiday in a modern hotel near the airport. booked a 15 night park one night stay on arrival check in was easy and fast we had been given an upgrade as it was our 25th anniversary (thank you radisson) the room was large very clean a large flat screen tv on the wall, king sized bed fridge coffee machine etc. the bathroom had a walk in shower and everything you needed great mirrors and plenty of towels.the transfer in the morning was swift with coffee and snack bars waiting for you before you left. on arrival back at the airport used the phone in the arrivals and we were picked in a couple of minutes by jimmy who was very professional and friendly. whilst there i also used the swimming pool and steam room both were great.overall a great package we will stay here again.

Room Tip: ask for a run way view
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank florry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 25, 2013
Dear florry,
We are glad to read your positive feedback about your experience with the Radisson Blu Hotel East Midland Airport.
Please stay again.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northumberland, United Kingdom
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

Very good, clean modern rooms. Food is also excellent and staff were friendly. Highly recommended !. This is an excellent hotel for both business trips and as a centre for Donington visitors. Caters for a mixture of businessmen and families. Good gym and swimming pool to help you relax

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 25, 2013
Dear John P,
Thank you very much for your recommendation.
We are very pleased you enjoyed your stay with us.
I am more than happy to see that you mentioned our friendly staff.
We are looking forward to welcome you again.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed September 10, 2013 via mobile

Stayed in this hotel for one night before our flight to Rhodes and also used the car parking whilst we where on holiday.
We stayed in a business class room so my son could get a runway view and what a fantastic view he had. Large window overlooked runway and you could see all the planes landing he loved it.
Room good size and huge bed. Don't understand window into bathroom though. Hotel itself is fairly new and is very clean. We eat in the bar and the burger I had although quite pricy was fantastic and you could taste the quality.
Special mention to Jones who transferred us to airport. He was Extremely helpfull and explained everything to us as we drove to airport. He got out the bus and got us some luggage trollies and loaded all our bags on. He wouldnt let us lift a finger a credit to the team.
Couple of dissapointing points to note. Firstly we could not get Wi-fi anywhere in hotel on any of our I phones or I pads and we had 3 I phones and two pads between us. When I reported this to front desk the lady just shrugged and said they have been having problems with it and didn't seem bothered.
Secondly on our pick up from airport on return sadly no Jones, just what looked like a receptionist drafted in to drive the bus and all she did was open the doors for us made no effort to help with our bags or even talk to us on return drive. This was dissapointing as up to then service from hotel had been excellent and reason I gave 4 stars instead of 5. However transfer back was very slick as hotel has own phone in arrivals and its own pick up point outside airport which was very easy to find.
Overall I will use this hotel everytime I fly from East Midlands as my young son won't stay anywhere else just for the amazing view.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank clarktoppcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 25, 2013
Dear clarktoppcat,
Thank you very much for your honest feedback.
I will re-train our Front Office Team regard customer service skills. I am very sorry about your experience you received from our Team. We know a bit about computer and we have a support line from our internet provider to get help when we get stuck with our knowledge.
Also I will share your comment about the shuttle.
I hope you will return to the Radisson Blu Hotel East Midland Airport when you are in the area.

Kind regards
Kordula Schloesser – Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed September 8, 2013

Stayed at this hotel for one night prioir to holiday.
Which was a early flight from EMA.

Stay included car parking and transfer to and from airport
so was good value for money. Transfer was quick and prompt,
and car remained in hotel car park throughout our holiday.

Hotel itself is very modern and smart perhaps a little in personal
as reception staff looked as thou they are about to be beamed aboard the
the starship galattica! On saying that they were very pleasant and professional
at all times.

Room was easy on the eye with a view of the runway at EMA very quite
and relaxing thou. comfortable bed and first rate bathroom.

Hotel restaurant was much better than i expected food was well prepared
and cooked much better than most airport hotels. Cost was also not over the top.
Well Done !

Altogether a very pleasant way to start a holiday and will definately stay here
again when using EMA

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank boffy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, September 10, 2013
Dear boffy123,
We are happy that your time was enjoyable. I personal like your description about our reception.
Yes, all our new Radisson Hotels are very stylish and designed.
I am pleased to see you would like to visit us again.

Kind regards
Kordula Schloesser - Operations Manager
Kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Property: Radisson Blu Hotel, East Midlands Airport
Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Castle Donington
#1 Family Hotel in Castle Donington
#1 Business Hotel in Castle Donington
#1 Luxury Hotel in Castle Donington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, United Kingdom

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