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“Family friendly” 5 of 5 bubbles
Review of Radisson Blu Hotel, East Midlands Airport

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
uk
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
“Family friendly”
5 of 5 bubbles Reviewed June 18, 2013

What a great airport hotel, stayed with our 16 month old twins, standard room was large enough for two cots and still plenty of space left for the double buggy and 4 suitcases! Staff made a huge effort to accommodate us, very friendly and made us feel welcome even though we were staying with 2 babies. Used the swimming pool which our babies loved, ate in the bar - food was fantastic, large portions at a good price. Room was lovely, large, nice toiletries. Everywhere was spotless. Free transfers to the airport and back without any waiting time. Our flight on our return was cancelled and we were unable to get a flight home for another 5 days, the hotel allowed us to keep our car in their car park for no additional cost. Overall a brilliant hotel, fantastic food, great customer service, we hope to return again.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carlau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear Carlau,
We are glad that you had such a good experience with the facilities and service we provided during your stay.
Again thank you very much for your kind words and hopefully we can welcome you back soon.

Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
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English first
Crawley, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

Arrived back from Download 2013 and this hotel was superb.

Just 5 minutes drive from the main event and they laid on a shuttle bus to help us folk get there.

Great location from the M1 which saves all the queuing during this event,

The only thing I would mention and its very odd to think about this, The lift was full and there are no signs for the staircase? we found it in the end but if there was a fire and in a blind Panic you would struggle,

Trying to book for next year but there do not offer a cancellation fee, even if you cancel 4 months before arriving.

I am asking for more details on this.

Room Tip: We did not use the SPA or Gym, But looking to add an extra day on next year to do so :)
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear mark m,
Thank for staying with us. I have taken your point on board and will work on more information and sign’s to guide the high amount of guests during Download.
We are looking forward to welcome you again next year.

Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, UK
Level Contributor
126 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed June 17, 2013 via mobile

Stayed here for Download Festival 2013. It's about as close as you can get to Donington Park without camping. The hotel runs a shuttle bus to the site on a continual loop throughout the day and night which is handy. It does tend to be very busy coming back so we walked each night instead which took about an hour through the airport roads.
The rooms and bed were really comfortable. Nice toiletries, plenty of tea and coffee and a fridge in the room.
I also used the pool and gym which were well equipped. The pool and steam room were particularly nice to ease aches from standing up all day.
We are in the bar on the night we arrived and had room service one night when we got back. The food was very nice and not overly expensive. Also had breakfast one morning which is better value if you buy a voucher from reception which saves £5.
All in all this was a brilliant stay and would definitely come back here again.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PaulaNorwich_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear PaulaNorwich_UK,
Thank you for staying with us during Download it was a great weekend. We will have a look into our shuttle service how we can optimize the transfers.
See you next year.

Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed June 14, 2013 via mobile

Expectations of aiport hotels are never high but here is a hotel that bucks that trend. Newly built, excellent thoughtfully designed rooms, great communal spaces, free wifi, good breakfast. Ten out of ten

Stayed June 2013, traveled on business
Helpful?
Thank sibeliusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear sibeliusLondon,
Thank you very much for your lovely comments about our hotel.
We are looking forward to welcome you again.

Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 13, 2013

Great location, modern chic and a great nights sleep. All staff very helpful, we stayed here as we had an early morning flight to Cyprus - the team who took us to the airport were fantastic - prompt and very engaging. On the way out we had Jones, he was a delight and to say it was 5am he had us in fits of laughter, while giving us clear instructions for our return journey - definately an asset to your company and one of the main reasons we will travel from East Midlands again and stay with you. The return journey back to the hotel was equally as impressive with Jo taking a real interest in our holiday - she was great. Plus the car was just were we had left it! No trekking around a massive car park with your cases trying to find your car after a long journey it all just worked perfectly. Thank you to you and your team (especially Jones & Jo) for a great customer experience. Paul and Louise Drake

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H0lidays50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear HOlidays50,
Thank you for your lovely feedback I will pass your comments to our Front Office Team particular to Jo and Jones. We are pleased that you had a good experience with the service we provided during your stay.
Hopefully we can welcome you back soon.

Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daventry, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

Stayed on a Sunday night before a holiday to Spain. Got to the hotel around 3pm, room ready so stright to the bar for a drink or two. Eveing meal very good a bit high in price but that's a hotel for you. Bedroom very nice and lots of light.Parked the car at the hotel for the four days and Jones the bus driver was very helpfuly and funny just what you need for a 6am flight. I would stay at this hotel again if flighting out of east mids but they need to fix up the airport before I use it again. Well done to all the staff at the hotel and keep up the good work.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Darren42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear Darren42,
Thank you very much for your positive comments about your stay with us. We are pleased to read that our staff made your stop great and we are looking forward to see you again.

Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leicester
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

we booked a junior suite through groupon for £80.00 and it was wonderful. Felt so pampered and looked after. The room was AMAZING. The decor so clean and modern. Because the room was a suite it came with a bottle of champagne, fruit platter and beer and soft drinks in the fridge. Also you could have unlimited movies which would normally cost £3.95 each.
The dinning room and bar area decor was so unique and breakfast was great too. Soooo much choose. The only bad thing was the scrambled egg looked like sick and the spa area not very impressive.
Also because it was our Anniversary they gave us a card wishing us a happy anniversary which was very sweet of them.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mi55y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KordulaS_13, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this review, June 28, 2013
Dear mi55y,
We are glad you enjoyed your stayed with us. The bottle of champagne was our “Surprise and Delight” for your anniversary. It is our service philosophy to go the extra mile to impress our customer.
Unfortunately our Health Club “Halsa” is limited in space especially for the Spa area.
I hope we can welcome you again.
Kind regards
Kordula Schloesser - Operations Manager
kordula.schloesser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Property: Radisson Blu Hotel, East Midlands Airport
Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Castle Donington
#1 Romantic Hotel in Castle Donington
#1 Luxury Hotel in Castle Donington
#1 Business Hotel in Castle Donington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, United Kingdom

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