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“Superb hotel - excellent value”

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Radisson Blu Hotel, East Midlands Airport
Certificate of Excellence
Reviewed February 19, 2013

Overall superb experience from this modern, contemporary but comfortable hotel. We had an upgrade on the room and I loved how the hotel went for the little extra touches for guests - a hand written card in the room with wine, fruit, robes, slippers and your own coffee machine provided. In the evening we ate in the bar area, decor is very cool interiors, comfortable and welcoming. Very good service from the barman on recommending wines - as were all the staff. Very comfy bed and pillows - very good night sleep. Breakfast was good. Lovely restaurant. Without hesitation I would return.
If you have an up and coming holiday from East Midlands airport and need a place to stay the night before - this would make an excellent start to your trip.

  • Stayed: February 2013, traveled as a couple
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Thank LindaAlexandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 20, 2013

Dear LindaAlexandra,

Thank you for taking the time to write such a superb review on Trip Advisor.

We so pleased that you enjoyed your stay and appreciated all the little small touches that we do for our guest to enhance their stay.

We look forward to welcoming you back.

Kind Regards
Emma Fairhurst - Director of Operations
emma.fairhurst@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,462)
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1,252 - 1,258 of 1,462 reviews

Reviewed February 18, 2013

What a brilliant hotel! It was really nice! I didn't think it would be anyway near so good! It was clean, modern and had a touch of luxury as well. I got us a business class room (purely by accident) and it was lovely, we got complimentary films, breakfast in bed, room service. I couldn't have asked for more!

Room Tip: Go for business class! We were in room 215, and it was LOVELY!
  • Stayed: February 2013, traveled as a couple
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Thank JessCas23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 20, 2013

Dear JessCas23,

Thank you for taking the time to post a review on Trip Advisor.

We are so pleased that you enjoyed your stay in one of our beautiful business class rooms!

It's great to hear that we are able to surprise and delight our guests.

We look forward to welcoming you back soon.

Kind Regards
Emma Fairhurst - Director of Operations
emma.fairhurst@radissonblu.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

This is a modern and impressive hotel. Rooms are very clean, modern and comfortable. However, the are two things that make this hotel stand out. Firstly, every member of staff that we came across was helpful, efficient and extremely friendly. The second, was the quality of the food and service in the "Runway" restaurant. Our steak meal was delicious and cooked to perfection. I heard other customers also comment positively on their meal. This was our first stay at this hotel and I would have hesitation stating again or recommending it to others.

Just one negative - not just applicable to this hotel but it is infuriating to be charged to park the car for one night when the hotel is really only accessible by car. This is just another way of getting additional income through something over which the customer has no choice..

Stayed: February 2013, traveled as a couple
1  Thank Zorax62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 20, 2013

Dear Zorax62,

Thank you so much for taking the time to write such an excellent review on Trip Advisor.

We love to hear when we're getting it right, and we are so pleased that you especially enjoyed your restaurant experience with us.

We look forward to welcoming you back again soon.

Kind Regards
Emma Fairhurst - Director of Operations
emma.fairhurst@radissonblu.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

We stayed 2 nights in the Radisson Blu, East Midlands while visiting universities in the area. Our room was very comfortable, warm and spotlessly clean. Everything you would want was there. We had a great night's sleep. Not a sound even though we were sandwiched between a motorway and an airport!

We ate the 2 nights in the Runway restaurant. Food was good and the staff were very helpful. The only downside was that it lacked atmosphere. Breakfast in the morning was super with a good choice. Eggs were freshly cooked to your desire.

Good value for money and would recommend this hotel.

  • Stayed: February 2013, traveled with family
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1  Thank Decner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 20, 2013

Dear Decner

Thank you for posting such a great review on Trip Advisor.

We are so please that you enjoyed your two night stay with us, and found our bedrooms so warm, comfortable and quiet.

We look forward to welcoming you back again soon.

Kind Regards
Emma Fairhurst - Director of Operations
emma.fairhurst@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2013

Stayed Saturday 2nd February for one night prior to flying out of East Midlands. What can I say? One word - stunning! Even though we had only booked the standard room on the 8 night stop and go package, we were upgraded to a Junior Suite, wow! The first time we have ever been upgraded. The bedroom and bathroom were huge and extremely comfortable. All the staff at the hotel were outstanding, each and every one going out of their way to look after us. The food and drink were exceptional and well priced for a 4 Star hotel. The airport transfer the following morning was operated by private taxi, arranged by the hotel as we had an early start, but was on time and the driver couldn't have been more helpful and friendly. We arrived back today and after one call to the hotel, via the courtesy phone in arrivals, the minibus was despatched to collect us. The young chap driving was once again charming and couldn't do enough, even driving us to our car in the car park at the hotel so we wouldn't get wet. Yes we knew we were back in Britain! The Radisson BLU at East Midlands is going to become our regular stop over from now on.

Stayed: February 2013, traveled as a couple
1  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 19, 2013

Dear Peter W,

Thank you for taking the time to write such a great review on Trip Advisor!

We are so pleased that you enjoyed your stay and especially your upgrade!

We pride ourselves on how we look after our guests and going that extra mile and I am so pleased that our team really took care of you.

We look forward to welcoming you back again soon.

Kind Regards
Emma Fairhurst - Director of Operations
emma.fairhurst@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

A mere £55 got us a nights B&B at this brand new stylish airport Radisson Blu and my goodness the staff were all so friendly. What an amazingly stylish room , comfortable bed & buffet breakfast and to top it all, a free shuttle bus to the airport and back on your return (top tip - you can park your car here for 8 days at a cost of £24 ) My heart usually sinks at the thought of an airport hotel but this place is astonishingly good for what it is. Check out the pool and spa !

  • Stayed: January 2013, traveled as a couple
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1  Thank EdFinnier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 19, 2013

Dear EdFinnier,

Thank you for taking the time to post such a great review on Trip Advisor.

We are so glad that you found our hotel such great value, and that your expectaions of an airport hotel were well and truly exceeded.

We look forward to welcoming you back again soon.

Kind Regards
Emma Fairhurst - Director of Operation
emma.fairhurst@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2013

Stayed at this hotel while attending a two day conference. Cannot fault the service, cleanliness and the quality of the room. Friendly staff who served with a smile, very good breakfast with a wide choice of food and beverages. Great value for money apart from the alcohol pricing which is pretty steep. Would recommend this hotel which surpassed my expectation and well done to all the staff you are a credit to the brand.

  • Stayed: February 2013, traveled on business
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1  Thank mike2411959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RBEMAOpsDirector, Manager at Radisson Blu Hotel, East Midlands Airport, responded to this reviewResponded February 19, 2013

Dear mike 2411959,

Thank you for taking the time to write such a great review on Trip Advisor.

We are so pleased that you found our hotel to be beyond expectation especially as you found the team here to be a credit to the brand.

We look forward to welcoming you back again soon.

Kind Regards
Emma Fairhurst - Director of Operations
emma.fairhurst@radissonblu.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, East Midlands Airport

Address: Herald Way, Pegasus Business Park | East Midlands Airport, Castle Donington DE74 2TZ, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Castle Donington
#1 Romantic Hotel in Castle Donington
#1 Business Hotel in Castle Donington
#1 Luxury Hotel in Castle Donington
Price Range: $88 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, East Midlands Airport 4*
Number of rooms: 218
Official Description (provided by the hotel):
2016 LUXURY AIRPORT HOTEL OF THE YEAR, AWARDED BY THE LUXURY TRAVEL GUIDE. Offering easy access to East Midlands Airport the new Radisson Blu Hotel is an excellent base for the discerning traveller. Stylish rooms and a first-class conference centre are offered alongside extensive dining options and excellent leisure facilities making it the preferred place to stay for business and leisure guests alike. Rooms: The hotel's 218 contemporary guest rooms are tastefully and stylishly designed with luxury and comfort in mind. With a selection of standard rooms, business class rooms and suites attention to detail is evident throughout. All rooms feature air conditioning, tea and coffee making facilities along with 38 inch flat screen televisions and free high speed internet access. Business class rooms and Suites feature extra amenities such as Nespresso(R) coffee machines and free movies. Dining: With an extensive brasserie style menu providing international cuisine choice will be paramount. Guests will be offered a variety of dishes and can choose to dine in the restaurant, lounge or bar. The Radisson Blu East Midlands Airport considers breakfast to be the most important meal of the day and offers a Super Breakfast concept which includes a large range of continental and English options to satisfy all tastes. Meetings & Events: Combining state of the art meeting facilities with an excellent convenient location for business travellers or local businesses the Radisson Blu East Midlands Airport is already a sought after conference venue. Ideal for hosting events ranging from international conferences to intimate banquets the hotel's 9 flexible meeting rooms can cater for 400 delegates in the largest suite. Services: Guests can enjoy the facilities of the onsite gym with all the latest high tech equipment. The swimming pool and spa area will provide relaxation after a hectic day. Free High speed internet access will be available throughout the hotel, outdoor parking, 24 hour room service and guest laundry service. Location: Offering prime location minutes from East Midlands Airport the Radisson Blu Hotel is in the heart of the East Midlands. The nearby M1 and M42 Motorways create easy access to local cities such as Derby, Nottingham and Leicester. ... more   less 
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Also Known As:
Radisson Blu Hotel, East Midlands Airport Hotel Castle Donington
Radisson Blu Hotel, East Midlands Airport Castle Donington, United Kingdom

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