We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible experience that drags on.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton East Midlands Airport
Certificate of Excellence
Reviewed April 25, 2007

I had to cancel the hotel as was caught in the Easter rush driving from Brussels on 5th April. No problem cancelling/ paying the room but I have made 7 long distance calls, 5 emails and I still do not have a copy of the bill after 21 days. Take your money and run. No apathy demonstrated in the complaints process, just the usual blah blah. This process has cost a small sum and not even stayed there, but will definitely stay away.

Did receive an invoice after 15 days but was made out to the wrong name, although the envelope was addressed to me. Why would staff say that they will send, when they don't - 3 times???!!

  • Stayed: April 2007, traveled on business
    • Value
    • Service
1  Thank PAndyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,757)
Traveler rating
Traveler type
Time of year
Language

1,727 - 1,733 of 1,757 reviews

Reviewed April 22, 2007

Stayed: April 2007
2  Thank BrockieGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2007

  • Stayed: April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank ManxQueenies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2007

  • Stayed: March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank MarkH1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2007

  • Stayed: January 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank pintpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2007

  • Stayed: December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank hglo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2007

  • Stayed: November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Rdgmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Castle Donington
1.5 mi away
Radisson Blu Hotel, East Midlands Airport
1.8 mi away
Jurys Inn East Midlands Airport
Jurys Inn East Midlands Airport
#5 of 7 in Castle Donington
409 reviews
1.6 mi away
Holiday Inn Express East Midlands Airport
Holiday Inn Express East Midland...
#4 of 7 in Castle Donington
618 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Best Western Premier East Midlands Airport Yew Lodge Hotel
11.2 mi away
Hallmark Hotel Derby Mickleover Court
1.8 mi away
Donington Manor Hotel
Donington Manor Hotel
#7 of 7 in Castle Donington
324 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton East Midlands Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Castle Donington
#2 Luxury Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
#4 Business Hotel in Castle Donington
Price Range: $81 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Official Description (provided by the hotel):
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, getaroom.com, Hotels.com, Hotwire, Travelocity, Cancelon, Orbitz, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Hilton East Midlands Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, United Kingdom

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing