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“Pre holiday stop over”

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Hilton East Midlands Airport
Certificate of Excellence
Reviewed November 5, 2013

We stayed here a party of 4 before an early morning flight from East Mids Airport. On arrival the receptionist was friendly and helpful and the rooms were large and comfortable. After a good nights sleep in the comfy bed we had an alarm call and the transfer to the airport arrived bang on time. On return we waited about 5 minutes for the mini bus to take us back to the hotel and our car. I would definitely recommend this service as an economical way to park your car fore a holiday and get a good nights sleep into the bargain.

  • Stayed: October 2013, traveled with friends
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Thank techy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,131 - 1,137 of 1,699 reviews

Reviewed November 4, 2013

First of we have already stayed in this hotel last year as a mini-break following the Olympics. We had a very pleasant stay then and were not let down this time. We were running late on Friday night, so I called ahead and the kind receptionist said not to worry and she would have our room ready for us. WHen we checked in, the staff were extremely friendly, helpful and keen to get us settled in. We decided to go for a swim at 9pm and this maybe the only criticism; the locker room could have been cleaner, but it was the end of the day. We slept comfortably, had a great breakfast - I think this is the best of the 10 or so Hiltons I have stayed in. We got to Alton Towers in 30mins which was great and had a long, but fun day. Back in the evning we had another swim, went to see our friends and returned for another great night's sleep.
We will definitely be returning here - it is so well located, the staff are the friendliest, the rooms are clean and well stocked and the food is great. You can't go wrong.

Room Tip: We had a room close to the spa, which is useful with kids.
  • Stayed: October 2013, traveled with family
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Thank martin p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

Ideal overnight for visiting alton Towers. Unfortunately arrived too late to enjoy all of the facilities on offer. Restaurant was very expensive so we didn't eat at the hotel. Good room though and bar pleasant and large enough to give privacy

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank JoSargent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

Booked this through Holiday Extras as wanted an hotel to stay at before an early morning flight from East Midlands airport and somewhere to leave the car for a week. We arrived late and struggled a bit to find the entrance but we parked easily and had a nice welcome from the reception staff. We immediately went into the dining room and had a lovely 3 course meal which was good value for money. The bedroom was very spacious and clean and the early morning call was at the exact time as was the driver to take 6 of us to the airport, all very efficient. We waited approximately 5 minutes at the airport on our return for the mini-bus to take us back to collect the car and once again it went without a hitch. I will definitely be using this hotel again.

  • Stayed: October 2013, traveled as a couple
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Thank MrsG G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

You may not think it fair to do a review purely having coffee in their business lounge, but I do feel that every aspect of a hotel reflects the overall offering. I have frequented this hotel for business meetings over 12 times, but enough is enough. Staff who seem distracted and don't understand what positivity is all about doesn't help. Dark environment that lacks heart and imagination. Maybe it's because of the... we have a captive market here near the airport mentality? Shame. Hilton used to be a great brand previously in my eyes.

  • Stayed: August 2013, traveled on business
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Thank Glen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

Great hotel facilities are good gym pool and spa. We stayed the night before our flight to Portugal on the 15/10/13. Stayed in double room very clean with large tv and usual facilities. The restaurant was very expensive and the Costa Coffee was the most expensive cup I have ever drank. Overall though we paid £67 for over night stay and weeks car park with free transfers to the airport bargain.....

  • Stayed: October 2013, traveled as a couple
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Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

We stayed for one night prior to flying out on holiday, we booked a park/stay/fly package which included 15 nights parking at the hotel. The service on arrival at reception was exceptional. We took advantage of the leisure facilities and took a swim in the leisure pool and used the spa pool which we found very relaxing. We had dinner in the restaurant in the evening which was cooked to perfection and served by very welcoming and friendly waiting staff.

We were allocated a double room on the ground floor which was spacious and comfortable. Our only complaint being that the pillows had a very unpleasant sweaty odour and were well overdue replacement. Had we have been staying for longer than 1 night we would have had them changed but we made do by covering them with towels which seemed to do the trick.

The parking package worked very well, the complimentary shuttle bus service to and from the airport was very efficient.

Apart from the smelly pillows this was a pleasant and relaxing way to start our holiday.

  • Stayed: October 2013, traveled as a couple
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Thank johnnlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Castle Donington
#2 Luxury Hotel in Castle Donington
#4 Business Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
Price Range: $80 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Official Description (provided by the hotel):
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, United Kingdom

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