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“Excellent value”

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Holiday Inn Express East Midlands Airport
Certificate of Excellence
Reviewed April 8, 2013

Although near the airport we couldn't here the planes due to the excellent triple glazing. Friendly helpful staff.Very clean room with large TV. A good size shower. breakfast included. We stayed for two nights and couldn't fault the place.

  • Stayed: April 2013, traveled with friends
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1  Thank lukas19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded April 10, 2013

Dear lukas19

Thank you for posting your review following your recent stay, and I am pleased to note that you found the triple glazing kept the aircraft noise out and that you had a very pleasant stay.

We look forward to your return when you are in the area next time.

Regards

Clive Johnson
General Manager

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440 - 446 of 605 reviews

Reviewed April 5, 2013

Excellent value when booked well in advance, helpful and friendly staff. The kitchen staff coped very well with the whole of the Cardiff University cheer leaders all arrived for breakfast at the same time.

  • Stayed: March 2013, traveled as a couple
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1  Thank cyclistdavid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded April 8, 2013

Dear cyclistdavid H

Thank you for taking the time to post your review following your recent stay. I am pleased that you enjoyed your visit, and we hope to see you here again soon.

regards

Clive Johnson
General Manager

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Reviewed April 3, 2013

We stayed at this hotel twice, the night before and after our holiday. The main reason was the price and proximity to the airport, it is literally around the corner.

Check in was efficient and the rooms were nice and clean. We had a few problems controlling the heating, it didn't seem like it was working properly so we turned it up around teatime, only to wake up sweating in the middle of the night.

You are provided with a kettle and free calls from your room to local and national numbers, as well as free wi-fi in the lobby.

Breakfast has 3 hot items, as well as cereals, fruit, yoghurt, croissants, toast, juices and hot drinks. The first time we stayed here the hotel was quite busy and the food was fresh, but on the second stay there were very few guests in the hotel and the breakfast had been stood a while, and the orange juice had run out which took them ages to replace.

The bar menu has a range of dishes but is quite expensive. I had chilli con carne which for some reason comes without rice, but enjoyable still the same. My Mum had a chickpea curry which was served with a naan and again very nice. I was surprised at how nice the food actually was.

We would stay here again if the price was right but may consider the premier inn next door in future.

Room Tip: Request a quiet room if you have an early morning flight, they were keen to accommodate.
  • Stayed: March 2013, traveled with family
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Thank mgh_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded April 5, 2013

Dear mgh_87
Thank you for taking the time to post your comprehensive review. I am pleased to note that you found our evening meal options very good and that you discovered all of many items that we offer here at the Hotel.

I hope to see you again soon.

regards

Clive Johnson
General Manager

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Reviewed March 21, 2013

Last minute booking as we were flying out early the next morning.
The staff were quite pleasant and the room was very clean and roomy enough for the two of us.
The only problem was that we couldn't control the heating properly so were a bit nippy.
Also I find that it seems silly that the bathrooms are not heated.
We may stay there again but I would recommend that you have a good lunch or dinner en-route to the hotel as there restaurant is very austere looking and the menu extremely limited.
We would probably take something to pick on in the room.
However for the early flights they do lay on a very good continental breakfast from 4.30am that you can help yourself to.

  • Stayed: March 2013, traveled as a couple
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Thank PaulAbraham-Lloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded March 25, 2013

Thank you for taking the time to post this review following your recent stay. I am sorry if the heating was not working to full efficiency during your stay, additional stand alone heaters are available from reception if requested.

I note your comments regarding the dining area and we are trying to improve the look of this with planters so I hope next time you may be tempted into dining with us.

Regards

Clive Johnson
General Manager

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Reviewed March 12, 2013

Staff are freindly and efficient. free wlan access in the loung/lobby.
Really annoying that they charge for the car park..as a hotel guest.
Breakfast ok but expect a "full english".

Summary hotel is ok for the night befre an early bird flight.

  • Stayed: March 2013, traveled on business
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Thank Cornboy495040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded March 25, 2013

Thank you for your review following your recent stay. Unfortunately we do have to charge for car parking due to our location as we would suffer great abuse by non-hotel guests using the facilities whilst on holiday and avoiding the airport parking charges, however we do offer one of the best value for money car parks in the airport area.

We are also looking to improve the breakfast offering, with a few of our hotels carrying out trials in the coming weeks - watch this space!

Regards

Clive Johnson
General Manager

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Reviewed February 25, 2013

fantastic service, long stay parking, hotel and taxi transfers. Express, so limited service food wise, but if you are an Express user, you know the game. Absolutely top value, top location and top service... for an airport hotel hard to beat

  • Stayed: January 2013, traveled with friends
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Thank PeteDavies_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded February 27, 2013

Thank you for your positive review following your recent stay. I am glad you found the Park Stay & Go package suited your needs and the team looked after you well.

We look forward to your next visit.

Kind regards

Clive Johnson
General Manager

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Reviewed February 15, 2013

What was expected to be just "transfer" overnight before early flight, appeared an amazing experience. We've booked a room for two persons with additional sofa bed. Our daughter, who usually shares bed with us in other hotels, had her own bed here with perfectly clean bedclothes. Probably due to discount booking, we were not charged for extra bed and payed only price for two persons. The extremely early breakfast starting from 4 was exactly what we needed that morning with our early flight.
But the most amazing is the service of the hotel. When we arrived home, I realized, that I had left my slippers in the hotel. I loved them very much, as they are especially suitable for my frequent journeys. I've written an e-mail to the hotel, without a big hope to get them back, to be honest. But I've got positive reply from guest service manager Mr. Kieron Roe, who did his best to send me my "precious" to Germany by post-office.
It was first time in my life, when I've experienced such an attitude from the stuff.
We will definitely plan next journeys in the future, keeping in mind overnight stay at Holiday Inn Express. And I strongly recommend the hotel for everyone, planning to stay close to East Midlands Airport.

Room Tip: Rooms can be booked from Ryanairhotels by the lowest prices possible.
  • Stayed: January 2013, traveled with family
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Thank Natalija I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded February 22, 2013

Dear Natalija I

Many thanks for your positive review, I am pleased that the package you chose was perfect for your needs and that you found it to be excellent value for money.

I am also pleased that we managed to reunite you with your "lost" slippers.

We look forward to seeing you in the Hotel again soon.

regards

Clive Johnson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express East Midlands Airport

Address: Hunter Road, Castle Donington DE74 2TQ, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Castle Donington
#5 Business Hotel in Castle Donington
#5 Family Hotel in Castle Donington
Price Range: $68 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express East Midlands Airport 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to contemporary Holiday Inn Express hotel at East Midlands Airport. With a great location, comfortable public areas & air conditioning in all guestrooms, you re sure of a great visit. We're just one mile from the airport and 35 miles from Alton Towers. Each of our 90 newly refurbished guestrooms have air-conditioning and free Wi-Fi. Family rooms can accommodate up to 2 adults & 2 children under 12 & feature a double bed and pull out sofabed, flat screen TVs, an en-suite with power shower, hairdryer & tea/coffee making facilities. Breakfast is included so you can help yourself to the Express Start buffet. For your convenience we also offer on-site car parking packages. The Holiday Inn Express' location is perfect for meetings with both the M1 Motorway & East Midlands Airport just minutes away ensuring easy access for delegates. Nottingham East Midlands Airport is served by major airlines including Jet2, Ryanair and Thomson so we regularly welcome international guests for meetings in our 4 conference rooms which can accommodate up to 40 delegates. The Great Room is an informal place in which to relax with breakfast, chill out with a drink from the bar or enjoy an evening meal from our tasty menu. Our hotel is also a great location for visiting Derby and Nottingham, Donington Park Race Circuit, Donington Open Air Market, the Peak District or Alton Towers. ... more   less 
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Also Known As:
Holiday Inn Express East Midlands Airport Hotel Castle Donington
Express Castle Donington
Holiday Inn Derbyshire
Castle Donington Holiday Inn
Express East Midlands Airport
Holiday Inn Express East Midlands Airport Castle Donington, United Kingdom

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