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Holiday Inn Express East Midlands Airport
Certificate of Excellence
Reviewed February 4, 2013

Taking a winter break with an early flight departure we decided to use a park, bed and breakfast deal. Had previously booked the nearby Hilton but was told that their breakfast did not start until 6am which was when we were due at the airport. So we chose the Holiday Inn who have a self service continental breakfast from 4 am, obviously responding to guests' needs. A room for three was made up with a double bed and sofa bed, spotlessly clean and the heating was fine with easily managed controls. We were pleased to see the courtesy tray with three cups and sufficient supplies for three of us. This would seem obvious but is an issue so often missed in hotels and is easily rectified but this shows the excellent service provided by this Holiday Inn. Well done housekeeping !
The reception staff were friendly and extremely helpful. We were aware that at our time of day the breakfast was continental but there was plenty of it and all fresh; cereals, yoghurt, fruit, bread with a toaster and croissants, plenty of jams etc and cheese. Tea, coffee and juice. Perfect for our needs at that time of day!Apparently the hot stuff comes out at 6.30 am and consists of eggs beans and sausage. Thanks to all the staff for an excellent stay and a really good deal.

  • Stayed: January 2013, traveled with family
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Thank goatsdaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliveJohnson, General Manager at Holiday Inn Express East Midlands Airport, responded to this reviewResponded February 6, 2013

Thank you for your great review, I am pleased that, having listened to our guests, you were able to take advantage of our early breakfast times starting from 4 a.m. It is pleasing to know that this is a key area our guests look at when choosing a Hotel prior to flying.

I am glad that you found the staff helpful, and that our housekeeping team prepared your room for 3 adequately with enough extra tea & coffee and cups for you all - little things but they make a great deal of difference.

We hope to see you again soon when flying from EMA!

Regards

Clive Johnson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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472 - 478 of 629 reviews

Reviewed January 24, 2013 via mobile

Stayed on the 20th January 2013 (park and fly) but the room was freezing the air con only bew cold. The breakfast was naff (no bacon) when asked I was told we dont do bacon any more. What !!! Breakfast no bacon. Convenient but thats all.

  • Stayed: January 2013
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Thank mikie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

On Friday 18th of January myself, my son Rory and our friend Deirdre were supposed to travel home from East Midlands airport but unfortunately the airport closed due to the heavy snow and our flight was cancelled. We booked into the Holiday Inn and arrived walking through the snow to the hotel. The three wonderful girls who ran the bar, food and reception were so helpful and kind to us. Nothing was too much bother for us and made us very welcome and everything done with a smile and the following morning the receptionist was equally helpful. We just want to say a big thank you to them for making our journey so much easier and that we have no hesitation in reccommending this hotel to any of our friends and family. A very big thank you and a credit to the Holiday Inn hotel chain.

  • Stayed: January 2013, traveled with family
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Thank Fionasna1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

Had an early morning flight from East Midlands, and as I was driving up from Essex, decided to opt for the hotel plus parking deal. This was my second stay at this particular hotel, and was my main reason for stay. Hotel was quiet, reception staff very helpful, and room comfortable. Overall very pleased with my stay, and location to car park and airport.

  • Stayed: December 2012, traveled with family
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Thank jenny1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013

Great hotel just around the corner from the airport. Decent restaurant for dinner with the added bonus of breakfast from 4am which was great. Nice clean room and had a good, comfortable nights sleep.
Only negative was the price of drinks from the bar.

Room Tip: We requested a quiet room and got one.
See more room tips
  • Stayed: December 2012, traveled as a couple
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Thank LMDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

Stayed with a park and fly package which we got direct through the hotel. The hotel is spotless and we got the runway view we requested. We didn't eat dinner but we had a few drinks in the bar. Yes it's expensive for drinks but I doubt you will find a cheap hotel airport anywhere!
Breakfast was super and the buffet style is a great idea.
Getting to and from the airport was so easy, we will without doubt stay here again.

Stayed: December 2012, traveled with family
Thank Daveygrohl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

Have stayed her twice in the last couple of months. The usual standard for Holiday Inn. Very clean , great staff so helpful. Bonus was breakfast buffet sytle including hot food was served from 430am. I had a conference at the hotel and lunch was a good mixture of hot and cold snacks, the pizza was the best part. It was hot and tasty, a good veggie option

  • Stayed: December 2012, traveled on business
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Thank cazdaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express East Midlands Airport

Address: Hunter Road, Castle Donington DE74 2TQ, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Castle Donington
#5 Business Hotel in Castle Donington
Price Range: $74 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express East Midlands Airport 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to contemporary Holiday Inn Express hotel at East Midlands Airport. With a great location, comfortable public areas & air conditioning in all guestrooms, you re sure of a great visit. We're just one mile from the airport and 35 miles from Alton Towers. Each of our 90 newly refurbished guestrooms have air-conditioning and free Wi-Fi. Family rooms can accommodate up to 2 adults & 2 children under 12 & feature a double bed and pull out sofabed, flat screen TVs, an en-suite with power shower, hairdryer & tea/coffee making facilities. Breakfast is included so you can help yourself to the Express Start buffet. For your convenience we also offer on-site car parking packages. The Holiday Inn Express' location is perfect for meetings with both the M1 Motorway & East Midlands Airport just minutes away ensuring easy access for delegates. Nottingham East Midlands Airport is served by major airlines including Jet2, Ryanair and Thomson so we regularly welcome international guests for meetings in our 4 conference rooms which can accommodate up to 40 delegates. The Great Room is an informal place in which to relax with breakfast, chill out with a drink from the bar or enjoy an evening meal from our tasty menu. Our hotel is also a great location for visiting Derby and Nottingham, Donington Park Race Circuit, Donington Open Air Market, the Peak District or Alton Towers. ... more   less 
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Also Known As:
Holiday Inn Express East Midlands Airport Hotel Castle Donington
Express Castle Donington
Holiday Inn Derbyshire
Castle Donington Holiday Inn
Express East Midlands Airport
Holiday Inn Express East Midlands Airport Castle Donington, United Kingdom

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