We stayed here for one night as we had eaten here and found the food/service to be very good. One night too many though. Arrived exhausted looking forward to a good shower/comfortable bed/good meal, but were immediately treated to a 5 minute lecture on health & safety/meal times/hotel closure time/check-out time etc, etc, during which time, the poor receptionist (who was probably new) hardly came up for air.
Stayed in Room 16, which is a courtyard room. The front door was half-painted and looked very shabby - a sign of things to come...
You know when you open the door of your hotel room and your heart sinks... well, this was one such room. Tired decor, shabby carpet and furniture, with very thin curtains, which let the light through in the morning. Basic facilities in the room and VERY VERY hard uncomfortable mattress. There are no duvets, just sheets and very shabby bedspreads.
After enquiring about the rooms to the management, I was told very that the hotel didn't 'do' duvets and all the mattresses were new. They clearly were not (in room 16 at least) and were so old and tired you could feel the springs beneath the mattress top.
Shower also leaked all over bathroom floor. Good start!
On the upside (yes, there is one), the food and service are very good and we had a lovely evening meal and good breakfast.
Unfortunately, there was a power cut the next morning, which I discovered just as I was about to have a (power) shower! We were also trapped in the car park as we attempted to escape (oops, leave) in the morning as the generator van attempting to restore power had blocked the hotel entrance!
It's such a shame, as the staff are (generally) very helpful, the location very convenient (for West/Central Lakes and Motorway) and the food good.
Would highly recommend lunch/evening meal there, but based on our experience, the rooms (priced at £90) are horribly over-priced and really not nice to stay in.
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- Also Known As:
- Melbreak Country House Hotel Workington, England