We booked a superior room at the Low Wood Hall Hotel for an anniversary w/end in April. What a dump and how totally misleading the website is. We were shown to a room in themain hotel where supposedly all the superior rooms are situated. It had nicotine coloured decor, peeling paint , damp inwardrobe. When we complained we were told that the only room available was the 4 poster at a supplement of £40.00. There was no other room available for the second night. When we declined to stay for the second night in the awful room they docked our credit card for the deposit. We were quoted £210.00 DBB for a superior room for 2 nights and ended up paying £212.75 for one night!!!!!!!! To be fair the food was ok but these people have a vastly overrated idea of the quality of accommodation they have on offer. At no time were we offered any alternative accommodation at the rate that we were quoted originally. Noone was interested in finding a solution to our complaint in fact the manager was very rude and offhand. The inference was you are a pair of cheapskates for booking the special deal and all you can expect is the grottiest room in the hotel. Never again.
Property: Low Wood Hall HotelAddress: Nether Wasdale, Nether Wasdale CA20 1ET, England
Location: United Kingdom > England > Cumbria > Lake District > Nether Wasdale
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Ranked #2 of 2 B&Bs / Inns in Nether Wasdale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Low Wood Hall Hotel 2*
Number of rooms: 14
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- Also Known As:
- Low Wood Hall Hotel Nether Wasdale, Cumbria