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“not really a place to stay in winter”
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The stunning gardens at The Chalets.
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The stunning gardens at The Chalets.
spacious open plan living area. Pristine bathroom
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7 reviews
The stunning gardens at The Chalets.
spacious open plan living area.
Pristine bathroom
Modern clean and well equipped Kitchen.
Complimentary toiletries.
Boot room with bike wash and storage.
Drying rack for those occasional rainy days.
Herdwick sheep on the move in Eskdale valley.
A short drive to Seascale beach at sunset.
A red squirrel feeds on a Chalet deck.
The beatiful river Esk runs along the bottom of the garden.
Whitehaven maritime festival
Looking along the Esk from the garden on a snowy morning.
Muncaster Castle a great day out.
Eskdale show.
The view down Wasdale.
The Chalets are awarded 4 Stars by English tourism.
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Chalet -
2 Bedrooms, Sleeps 4
Boot, Eskdale, Lake District, Cumbria, England

Reviews from our community

Excellent - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Derby, United Kingdom
Level 5 Contributor
94 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“not really a place to stay in winter”
Reviewed January 24, 2015 for a stay in January 2015

the chalets are well equipped and the extra touches of a cake on the table on arrival are good. The area is very nice and quiet in January but the chalet has wood flooring in the living space and stone flooring in the kitchen and bathroom making it very cold and hard to keep warm, only the bedrooms have carpet. The quilt was rather thin for winter use and the bed seemed to be rather short as both of us managed to have our feet hanging over the end of the bed when lying flat which never usually happens. The boiler was also in a cupboard in the bedroom and when it came on in the morning managed to wake us up so it probably would be better placed somewhere else.
There is plenty of walking available from the door step and no need to use the car at all. Good pub just a few minutes walk down the road.
Probably a good base for summer but then would probably not be so quiet and peaceful.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: walking from the doorstep
Liked least: cold floors and boiler in bedroom
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 9, 2015
We are very sorry to hear that you were not fully satisfied with your accommodation. We have many visitors in Larch Chalet all year round and have never had any complaints of lack of heat before. Guests have full control of the heating and all radiators are thermostatic. The building itself is heavily insulated to exceed current building regulations. I can only imagine that perhaps you did not understand the heating controls, which could have been easily rectified had you discussed it with us. Had you mentioned the noise from the boiler I could have rectified that also, the next guest did mention it and I fixed the problem very easily for them. The bed is a standard double and as such I am not sure what we could have done about that. We have lots of extra bedding available should our guests need it you only have to ask. We have hard floors in the living areas for durability and cleanliness and again we have never had a complaint of cold floors before, I accept that tiled floors can be cold under foot but carpet would not be suitable in the kitchen or bathroom in my opinion.
The Chalets guests are very lucky that the owners are on site and able to deal with most problems very quickly and I feel that we could have dealt with your issues had you expressed them to us. It is unfortunate that our 1st review on Trip Advisor for Larch Chalet is titled "not really a place to stay in winter" as we feel it does not give an accurate view of the majority of guests. We have 3 other Chalets all adjoined and using the same style of heating, flooring and furnishings and there reviews do not match up with this one.

Philip Hayden and Lisa Borrowdale (owners)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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