I stayed here for 2 nights on April 13th and 14th. I was pleased to be told I had an upgrade on arrival and our lake-view room was very nice indeed with a balcony to enjoy the very warm weather. It is obvious that since my last visit 2 years ago that an enormous amount of money has been spent on redecorating the hotel and the result is very impressive.
What is not so good is the attitude/mood of many of the staff, particularly in the bar and restaurant who appear to be unhappy. Also when I checked out, I queried an item on my bill which was not mine. I was treated in an initially unhelpful manner, although it was eventually resolved.
The food is presented very professionally, but I found the choice of main courses a little limited.
My overall impression is that this is a nice hotel in a super location, but more work is required on the staff.
- Official Description (provided by the hotel):
- Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, the Lodore Falls Hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door. The hotel offers the Lakeland welcome associated with family ownership and courteous staff, who are always on hand to welcome and assist you in a friendly way during your stay. Delicious light meals and afternoon teas are available throughout the day in the comfortable lounges overlooking Derwentwater and in the early evening you can enjoy a drink in the bar before experiencing some of the region's finest cuisine served in the elegant Award Winning AA Rosette Lake View restaurant. Famous for style, service and hospitality, the Lodore Falls Hotel offers the perfect location to suit all tastes. Hotel Improvement works 2017 We have exciting plans to create a new chapter in the history of the Lodore Falls Hotel. The ground floor of the hotel has been completely renovated, from the start of our renovations in January 2017 our leisure club and beauty salon will remain closed until Summer 2018, when we reveal our brand new luxury spa and a brasserie restaurant with an outdoor terrace, as well as 18 new exclusive bedroom suites. While this carefully planned development is underway we will do everything in our power to ensure these works do not impact on our guests experience. ... more less
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- Also Known As:
- Lodore Falls Keswick
- Hotel Lodore Falls
- Lodore Falls Hotel Borrowdale/Keswick