Recently booked this Venue for my Daughters wedding, at first it seemed the ideal place nice setting and everything looked good, however on the day the Wedding Breakfast the first two courses were served efficiently then the staff seemed to disappear for sometime and we were left sitting waiting, there was no staff around in the room ( usually someone is monitoring service ) then the coffee ant tea took even longer. However the Evening Buffet was even worse and actually managed to run out off food in the room even though there was fewer numbers attended than we booked for there was still atleast a dozen people ( myself and my wife included ) who were confronted with an empty table, the one person serving offered to go and get some more sandwiches made and duly disappeared after a few minutes several people waiting gave up and returned to the function room never to come back she finally returned with a plate containing approx 7 sandwiches and another with a few slices of ham on and that was it. I have never been to a buffet ever been to a Buffet and they have ran out off food !!!.
On returning home my wife received the usual E-Mail saying thanks for your booking etc from the Manager to which she complained about the Buffet shortfalls, Two weeks later and no reply so it is obvious they do not care and once you have paid up front and they have your money they are not bothered.
- Official Description (provided by the hotel):
- Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, the Lodore Falls Hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door. The hotel offers the Lakeland welcome associated with family ownership and courteous staff, who are always on hand to welcome and assist you in a friendly way during your stay. Delicious light meals and afternoon teas are available throughout the day in the comfortable lounges overlooking Derwentwater and in the early evening you can enjoy a drink in the bar before experiencing some of the region's finest cuisine served in the elegant Award Winning AA Rosette Lake View restaurant. Famous for style, service and hospitality, the Lodore Falls Hotel offers the perfect location to suit all tastes. Hotel Improvement works 2017 We have exciting plans to create a new chapter in the history of the Lodore Falls Hotel. The ground floor of the hotel has been completely renovated, from the start of our renovations in January 2017 our leisure club and beauty salon will remain closed until Summer 2018, when we reveal our brand new luxury spa and a brasserie restaurant with an outdoor terrace, as well as 18 new exclusive bedroom suites. While this carefully planned development is underway we will do everything in our power to ensure these works do not impact on our guests experience. ... more less
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- Also Known As:
- Lodore Falls Keswick
- Hotel Lodore Falls
- Lodore Falls Hotel Borrowdale/Keswick