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“Lovely time at the Lodore” 5 of 5 bubbles
Review of Lodore Falls Hotel

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Lodore Falls Hotel
Ranked #5 of 5 Hotels in Borrowdale
Certificate of Excellence
Hartlepool
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Lovely time at the Lodore”
5 of 5 bubbles Reviewed November 2, 2012

It is several years since we went to the Lodore but having read some recent reviews we decided to return at half term. Staying in a lake view room was fantastic with views across Derwent Water which are breathtaking. The room itself was tastefully decorated with all mod cons,flat screen TV,hairdrier, tea and coffee. Lovely bathroom with soft towels and complimentary shampoo and body wash.

We stayed on a breakfast and evening meal basis. This was well worth it as the service was top notch and the food absolutely delicious. I would have to say every member of staff was well trained in excellent customer service.

The other rooms around the hotel were cosy,relaxing and inviting.

Not the cheapest of hotels but definitely super value for money. We look forward to returning well before the 'several years' that we have waited.

Room Tip: Ask for a high floor away from the staircase. If your budget allows go for a lakeside view-it is br...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SunseekersBMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Thank you for your wonderful review of our most special Lodore Falls Hotel, it is fantastic to read that you enjoyed your stay with us recently and that you intend to come back again in the near future.

Many thanks, once again for your kind words.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,986 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (667)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
York, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

A mini break two nights in the lodore falls very good value. Food excellent facilities very good friendly staff. Good location especially for walkers. Easy access to derwent water boat taxis. Plenty of parking but visibility onto road needs care.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Thank you for taking the time to review our wonderful Lodore Falls Hotel on this site.

I am delighted to read that you enjoyed your stay with us recently and have passed on your kind words to all concerned.

Many thanks, once again and I do very much look forward to looking after you again in our most special corner of the Lake District in the not too distant future.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

We really enjoyed our two night dinner, bed & breakfast stay at this hotel which we booked via a Travelzoo deal.

When we arrived, there was a busy wedding based in the function room and I feared the worst in terms of potential impact on customer services. I need not have worried as we were soon checked in to our first floor room and back downstairs enjoying our complimentary hot chocolate & crumpets - and the magnificent view - in the lounge bar.

Our well presented bedroom was an adequate size, with two armchairs, a flat screen TV and plenty of wardrobe & draw space. The bed was large and very comfortable, the bathroom recently renovated with the shower above the bath. There were tea and coffee making facilities which were regularly replenished, but no fridge or safe. Our room was at the back of the hotel and was quiet, other than the occasional heavy footed fellow guest passing by. Rooms at the front of the hotel have views of the lake.

We were most courteously dealt with by all the staff – at reception, in the bar and in the restaurant - the majority of whom appeared to originally be from Eastern Europe. They were all very attentive and never did we have to struggle to attract anyone’s attention or be understood.
The food was very good, with a good variety of choices being available both at dinner and breakfast.

We made the five minute walk to the landing stage on the lake to catch the launch across to the other side and walked around the shore back to the hotel. The Hotel supplied launch tickets at a discounted price. We didn’t make use of the pool, gym or spa so cannot make comment.

The hotel is situated on its own about five miles south of Keswick and the dark , wet evenings did not encourage us to have a walk outside at night. I believe there is about one bus an hour in either direction from outside the hotel during the day, and traffic seemed very light on the road outside the hotel in the evening. I struggled to get a mobile phone signal in the hotel itself, but just outside it was possible.

Would we return? Yes - especially if we could secure another deal similar to this one.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NEETfinderGeneral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Many thanks for your wonderful review of our very special Lodore Falls hotel.

It is fantastic to read that you enjoyed you stay with us last month with all aspects of the the visit being well received, I am especially pleased to read that the team here looked after you well as I do believe that I am blessed with an amazing group of enthusiastic and professional people who do get a genuine buzz out of doing their job well.

Thank you once again for you kind words and I do look forward to having the pleasure of your company again in the future.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

We had a two night break at the Lodore Falls .After reading reviews here I booked a Lake view room, feeling it would be worth the extra expense. On our arrival, we were upgraded to the Catbells Suite (room 301). It was wonderful! A lovely large bedroom, good sized bathroom and a spacious lounge. Both rooms had large windows with spectacular views of the lake and fells. The bed was large and comfortable with feather pillows and everything was spotlessly clean.
We had breakfast and dinner on both days and the food was exceptional. Breakfast was plentiful with a huge variety and top quality. Dinner was superb- beautifully cooked and again top quality. Service was prompt but not rushed.
The staff were all excellent from the young lad who heaved our luggage up 3 floors (the lift was occupied) to the impeccably polite , efficient yet friendly waiting staff. Previous comments mentioned that most of the staff are eastern european. That may be so, but their training has been excellent and they were by far the best hotel staff we have come across. Reception staff were also very friendly and efficient.. We enjoyed using the indoor pool and had a fab time in the hot-tub. Being half-term the hotel was full. Earlier comments moaned that all the visitors were elderly. While we were there, there was a mixture of all ages from families with young children, young couples, middle aged couples like us and yes some elderly folk. The lounges were large, warm and comfortable. We particularly enjoyed taking coffee in the lounge after dinner
We very much enjoyed taking the launch from the jetty up to Keswick and walking up to the waterfalls behind the hotel. There is lots to see and do in the area as well as walking of course.
We would thoroughly recommend the hotel and would love to visit again in the not too distant future.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yorkshirelass1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Thank you so much for your wonderful review of this most special hotel, I am delighted to read that you had such a great time with us. It is especially gratifying to read how well the team here looked after you and I also think that they are the best team I've ever come across as well.

Thank you once again for your kind words and I do very much look forward to welcoming you back to our fantastic hotel again in the future.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louth
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

I booked this particular hotel, as I wanted to take my wife away somewhere special for her birthday as a suprise. As we had got married at the same hotel a few years ago, I thought it would be perfect for her. I booked a 4 night stay with dinner. The setting could not get any better, what a view across Derwentwater to see Catbells and further away Skiddaw. The staff at this hotel are terrific and they talk to you, and were always pleasant, we did not have to keep prompting them on our room number when ordering drinks, as they remembered. The decor all through the hotel is 1st class, and in my humble opinion a classy place to stay. The food was superb, the choice was limited to four main courses but at least you know it is going to be good quality, and it sure was, I left half a stone heavier because of the breakfast alone! My wife had a two hour massage and facial, which was excellent. The leisure area was very clean warm and very enjoyable. Our room was very tastefully furnished, with a very comfy bed, and was just how a hotel room should be. Considering that the hotel was very busy, we never felt rushed, or had to wait for anything. This hotel is well worth visiting and we will certainly be staying again in the future.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Many, many thanks for your wonderful review of our fantastic Lodore Falls Hotel.

I am delighted to read that you had such a great time with us, I really do have an amazing team here and am so proud of them all when reading your words.

Thank you once again for taking the time to share your experience on this site, we do very much look forward to welcoming you back to this most special corner of the Lake District again in the future.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

The hotel is situated close to Lake Derwent with stunning views. It is a nice hotel with mainly helpful and friendly staff. The room was nicely decorated and had comfortable beds. The breakfast was very nice. Our only complaint was the noise coming from the room above us ( we were in room 125). There is very little sound proofing and the pacing up and down of the guests above us and a barking dog (there are lots of dogs at this hotel) went on in to the early hours- most annoying and enough to put me off going again. We did complain to reception but the noise continued. Upon checking out, I mentioned it again to the manager(?) who was quite indifferent and told us to get a room on the floor above if we ever visited again... when I mentioned we had been put off by the noise, he nonchalantly replied: " Oh well " without any real care for his hotel guests. Wrong attuitude.

Room Tip: Don't go in room 125
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  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank EBennett239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Many thanks for taking the time to review our beautiful Lodore Falls Hotel on this site, I am pleased to read that the room was comfortable and the breakfast of super quality.

I am sorry that noise from other guests affected your rest whilst with us and can assure you that neither I nor any of my managers met with you when you checked out. I would be pleased to know who you spoke to as the response you describe is most certainly not what I would expect from any of my team.

Thank you once again for you review and I can be contacted on stephen@lodorefallshotel.co.uk
should you be able to assist with the identity of the person you spoke with.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire,
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 27, 2012

Look out for their special offers. They are given whenever the demand falls and intended to fill the mid week rooms. Weekends are busy but you can go then but for a higher price. This Victorian hotel has a delightful location at the south end of Derwent Water and has a public jetty for the Lake launch which circles hourly, In recent years more rooms and a spa have added. The hotel is ideal for a base for several walks. (we did not take our car out of the car park-car parking is awful in The Lakes.), The restaurant is excellent. There are lots of keen staff there and the food is a treat. The wine list is long and even includes some half bottles. Full bottles start for about £20.Check your price when leave. There was a mistake in our bill. ( quickly rectified).

Room Tip: The best rooms face the lake and cost more. They are in the old part of the hotel. Each room appears...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wilmott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, November 3, 2012
Thank you for taking the time to review our fantastic Lodore Falls Hotel on this site, I am delighted to read that you enjoyed the hotel in general and the food in particular.

You're right the Lodore Halls Hotel is a great base for many interesting walks and once here why not just leave the car parked up and use either the launch or regular bus service to get in and out of the beautiful town of Keswick.

Many thanks once again for your wonderful words and I do very much hope to have the pleasure of welcoming you back to this most special corner of the Lake District again in the future.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lodore Falls Hotel

Property: Lodore Falls Hotel
Address: | Keswick, Borrowdale CA12 5UX, England (Formerly Hilton Keswick Lodore)
Location: United Kingdom > England > Cumbria > Lake District > Borrowdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Borrowdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lodore Falls Hotel 4*
Number of rooms: 69
Official Description (provided by the hotel):
Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, the Lodore Falls Hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door. The hotel offers the Lakeland welcome associated with family ownership and courteous staff, who are always on hand to welcome and assist you in a friendly way during your stay. Delicious light meals and afternoon teas are available throughout the day in the comfortable lounges overlooking Derwentwater and in the early evening you can enjoy a drink in the bar before experiencing some of the region's finest cuisine served in the elegant Award Winning AA Rosette Lake View restaurant. Famous for style, service and hospitality, the Lodore Falls Hotel offers the perfect location to suit all tastes. Hotel Improvement works 2017 We have exciting plans to create a new chapter in the history of the Lodore Falls Hotel. The ground floor of the hotel will be completely renovated at the start of 2017 and will be completed by mid-February 2017. From the start of our renovations in January 2017 our leisure club and beauty salon will remain closed until Summer 2018, when we reveal our brand new luxury spa and a brasserie restaurant with an outdoor terrace, as well as 18 new exclusive bedroom suites. While this carefully planned development is underway we will do everything in our power to ensure these works do not impact on our guests experience. ... more   less 
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Also Known As:
Lodore Falls Keswick
Hotel Lodore Falls
Lodore Falls Hotel Borrowdale/Keswick

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