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“Disappointing”
Review of Cumberland Inn

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Cumberland Inn
Ranked #2 of 2 Hotels in Alston
Certificate of Excellence
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Disappointing”
Reviewed September 21, 2013

Overwhelming smell from the deep fat fryer throughout the Inn. Made us feel sick.
Decor is rundown.
Room had mould on wall/curtain/shower.
Food was straight out of the freezer and straight into the deep fat fryer.
On arrival staff were friendly and helpful.
My room was near the kitchen and extractor fan in kitchen was a disturbance until after 11pm
Not much variety for breakfast.
Bed was clean and comfortable.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    57
    37
    12
    3
    4
See reviews for
17
48
10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Sunderland
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 19, 2013

We stayed at a cottage outside Alston and visited the hotel on a number of occasions for lunch after walks in the surrounding hills. Although it doesn't look much from the outside the welcome was warm and friendly, the food tasty and reasonably priced and there was an excellent choice of real ales and ciders. Nothing is too much bother for the staff and they welcome dogs in the bar. The views from the table in the window are fantastic. Well worth a visit.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank jwpkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2013

This is the second time that we have stayed here, and although the outside is looking a little bit worse for wear, the welcome, the accommodation and the food are still of a high standard.

We booked a table for dinner, and then sat at a table near the window to enjoy the views. As we were about to head up to our room to change, the lovely lady behind the bar offered to reserve that particular table for us so that we could "keep our seats" for the evening.

The food is really really good and the Cheese and Onion Bread and Butter pudding was just as fabulous as I remembered.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 8, 2013 via mobile

We stayed here during our C2C. The pub food was fine, lovely views from the terrace at the back, and breakfast was excellent. But the rooms were shabby and could have been cleaner. There was a strange smell in one room which we couldn't place. Disappointing.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo2102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaton, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 10, 2013

This was our last nights stay of a week walking the Pennine Way with friends. Having looked at previous comments I think we were unlucky. The breakfast was excellent with lots of lovely extras to have with your cereals but the evening meal was a little disappointing. They had a good choice on the specials board but several times the poor waitress had to come back and say sorry that's not available and we did struggle in the end for us all to have something we fancied. It was only a Wednesday so I didn't think they could have had a huge rush during lunch. What we had was ok. We had a room at the back with a lovely view but also near the extractor fan for the kitchen. The girl who showed us the room assured us immediately that the noise would stop when the kitchen stopped serving. It did indeed stop, but it seemed to stop and start all through the night and we didn't get much sleep. Second most expensive place we stayed in over our weeks walk and unfortunately didn't live up to our expectations

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Woody131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redditch, England, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 6, 2013 via mobile

Hotel is basic, but clean and comfy. The pub has a great atmosphere and the food was excellent. I can't speak highly enough of the staff, they were all really friendly, welcoming and couldn't do enough for us. We will definitely be going back. Recommended.

Stayed July 2013, traveled with family
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 22, 2013 via mobile

This place has a stunning view of the countryside, we had drinks here a couple times, prices are reasonable. Haven't eaten there bit it's a good place to stop in for a drink and sit out in the beer garden

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meredith24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cumberland Inn

Property: Cumberland Inn
Address: Townfoot, Alston CA9 3HX, England
Location: United Kingdom > England > Cumbria > Alston
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Alston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cumberland Inn 3*
Number of rooms: 5
Reservation Options:
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Also Known As:
Cumberland Hotel Alston
Cumberland Inn Alston, Cumbria

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