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“Poor service and even worse food”
Review of Frankie and Bennys

Frankie and Bennys
Ranked #69 of 112 Restaurants in Widnes
Cuisines: American
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed June 17, 2014 via mobile

Went for a meal with 5 friend it was surprisingly not very busy. We where asked to sit at the bar and get drinks. We waited 10 mins until served. Once served they led us to a table and squeezed us on a tiny table enough for 4 people so there was no room. We ordered are food and went off the main menu we waited 20 mins until our starters came to us but we noticed them sat under the hot light for 5 mins until brought to us. Starters pretty average never asked us how they where or nothing Mains I ordered the chicken carbonara after waiting another 20 minutes the meals came and my carbonara had no chicken init. Told the waitress and she said take your knife and fork out and took the plate away. Two minutes later my dish appeared with 6 chicken pieces dry and tough on top which had simply been microwaved and put on top of the dish not even with an attempt to mix the chicken in the sauce. All our meals where bland and pretty awful. When we asked the waitress for the bill it took a further 15 minutes to come to us. Overall the restaurant seemed poorly managed, terrible service and even worse food! Will not be returning in the near future!

Thank Craigjohn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 - 234 of 284 reviews

Reviewed June 9, 2014

Went with my husband for meal for our anniversary. Loved all the music in there, brought back memories. I had the salmon fish cakes, they were amazing. Hubby enjoyed his steak too. Staff were friendly and helpful and was a really lively atmosphere. Was first time in this restaurant but we will be back.

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Thank Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

If you long for the sound of screaming kids and don't care about your food, this place is for you.

When we went, I had a pulled pork something or other. It had the texture and taste of luke warm liquidized baby food so I sent it back. After 1/2 hour or so the manager came to apologise and insisted that it was heated to 82 degrees before serving.
Absolute tosh - if he had bothered checking it when it was returned he would have seen that it was cold.
Bad customer service with equally bad food - you can do a lot better with your dosh elsewhere.

Thank Stanley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

We visited this F&B's as we were staying in the local travelodge. Overall we all enjoyed our food, the staff were very friendly. The only downside was the wait, my little boy was getting a bit restless and hot!!. Would visit again, but we did prefer the warrington gemini F&B's.

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Thank JayneR10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Visited Frankie and Bennys in Widnes over the bank holiday weekend as staying at the local Premier Inn. Got to say, the last Frankie and Bennys we went to was abit disappointing, however this one we loved!! Great layout of tables with small booth areas which made a really good atmosphere. The staff were all very friendly with great service. The food was spot on - we went for the 2 courses for £11.95 so had meatballs & chicken skins for starters and spicy sausage calzone & cajun chicken melt for mains. The food was great quality and nice and fresh. Would certainly be going back to this Frankie and Bennys if visited this area again!

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1  Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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