went last saturday with my boyfriend. booked a lane in advance for 7pm...didn't start playing until 8! very VERY poorly run place. got shoved away over to the packed bar for an hour while the people who had been put on the lane we booked finished their game. very dissapointed! you'd think after it being open not too short of a year the staff would know what they were doing but they were all clueless! after waiting 45 minutes standing in the bar i asked to speak to a manager, the girl on reception called them and they said he was busy in the office. however saw him stroll down 10 minutes later!! asked him for his name and he wouldn't tell me it..scared of head office finding out about how your running this shoddy business?? i think so! managed to find out his name off there facebook page...kamron!! we ended up leaving the place before our full game ended as the lane broke every few bowls...and the ignorant manager still did no kind of customer service and we left very dissatisfied! will not be going back to this place until they get some people working there with proper managerial skills!
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