The hotel and surroundings here are great and the food is fine too. The hotel is let down by poor and inefficient staff. The restaurant is a good example, where they have a chef with two AA rosettes serving terrific food, but getting the attention of the slightly miserable waiting staff is nearly impossible and this adds about 1 hour to the dining experience. You just end up chasing them round the restaurant after waiting half an hour for a dessert order to be taken. The reception team seemed to be running in some new software too, so checking in and out is a bit of an ordeal. Best to leave plenty of time. Fortunately there are a few sweets on the reception counter to keep you out of mischief!
Other slight negatives are the lack of air conditioning in the rooms (the rooms are lovely though), lack of mobile phone coverage and having to pay for WiFi - which is a bit much as the rooms are not cheap.
- Official Description (provided by the hotel):
- Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains. ... more less
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- Also Known As:
- Macdonald Portal Hotel, Golf Hotel Tarporley
- Macdonald Portal Tarporley
- Macdonald Portal Hotel, Golf And Spa Tarporley, Cheshire, UK