We booked Sunday lunch for 8 as a birthday treat and our party included 2 children (not toddlers) my elderly mother and 5 able-bodied adults. We were served by a number of different staff, who sometimes seemed unfamiliar with the menu, rather than having one dedicated server. After our initial drinks order nobody asked if we wanted any more drinks and we struggled to catch the eye of staff for other requests such as sauces, which did come eventually. Our main courses did not all arrive together and one dessert was forgotten completely despite us having gone through the list a number of times to check there were 8. I could not fault the portion size or the quality of the food we chose but the staff seem to lack the appropriate training and even put a bowl of apple pie and custard down in front of my partially-sighted mother with the spoon already in but facing away! There was also far too long between courses and between orders and food. Members of our party are familiar with this pub chain in Bristol and were disappoointed that it did not meet the high standards of their local outlet. I won't be going back for my next birthday!
- Official Description (provided by the hotel):
- The Bears Head is conveniently located just off J17 of the M6 and not far from Holmes Chapel. The hotel is convenient for Knutsford and Crewe. Each of our 25 rooms has a refreshing shower, a desk to work at, Wifi in every room, telephone and modem services, tea and coffee making facilities, flat screen digital TV and a comfortable bed. Breakfast is a complimentary continental buffet, however there is a cooked breakfast available and an additional charge and is served in the Bears Head Vintage Inn next door. We are coveniently positioned for attactions such as Alton Towers,Joderal Bank and also Chester Zoo. We are also within a short journey of Manchester International Airport and for shopping trips to the Trafford Centre. ... more less
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- Also Known As:
- Bears Head Innkeepers Hotel Sandbach
- Innkeeper's Lodge Sandbach Homes Chapel Cheshire, England