On arrival to the restaurant, the Hotel staff did not bother to walk over to greet me and I was left waiting for 5 minutes, before I decided to find someone to serve me.
Eventually I was offered a table, but by a rather unfriendly individual, who seemed to act as if he was more important than me. Weirdly as a customer, I should be the most important.
After being seated it took an eternity to get service, despite only having two tables in the restaurant..... After further chasing, I got the wine menu and managed to order a some wine and starter.
Whilst waiting I was served a canape which was tasty. The wine was served in a crystal decantor which was a nice touch but rather unnecessary, considering it was a small bottle of wine.
The wine was a lovely premium bottle of South African red, which was well selected by the restaurant in my opinion and was the one experience I enjoyed.
I ordered a fillet of steak from the confusing menu. On arrival of the steak it was served with beef cheeks which I was rather dismayed about. The fillet was over cooked and I did not enjoy the cheeks. The veg was nice but the mash was not to a great standard.
The service was very slow, the restaurant is dark inside and just seems to be trying to hard with it's menu and service. If everyone would just relax a little, serve more humble, well cooked food with the current wine list and improve speed and delivery of the service, everyone will have a great time.
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