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“Gone downhill of late”
Review of Bella Napoli - CLOSED

Bella Napoli
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Description: MARCO MARCO HAS NOW CLOSED AND BEEN REPLACED BY BELLA NAPOLI
Chester, United Kingdom
Level Contributor
104 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
“Gone downhill of late”
Reviewed October 9, 2013

Went with 2 adults and two young teenagers on a weekday night. Bought food off the "early bird" menu. Lasagne was underdone, cold in the middle, blisteringly hot on the outside, and fresh from the microwave!

Pizza was ok but service was slower than on previous visits. staff are polite and friendly but on the last two visits, the food has not been up to scratch. Shame because this used to be very nice.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Drooper901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

94 reviews from our community

Visitor rating
    29
    27
    12
    10
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Northwich, United Kingdom
1 review
“Always go”
Reviewed September 30, 2013

My girlfriend and I have been coming here for 3 years and have seen it change owners but the current owners; Alex and Guissepe are brilliant hosts and the staff are so friendly and attentive.

The food is top quality fresh food and very reasonable compared to many pubs/restaurants in the area.

We have taken a number of our friends there who now go regularly as they enjoyed it so much.

Give them a try and you won't be disappointed.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
28 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Great food and location”
Reviewed September 26, 2013

Had a very pleasant and authentic Italian meal today @ Bella Napoli. The food was excellent along with the service. The restaurant has had some structural changes recently which has added to a more cosy atmosphere.

Would recommend this restaurant to friends and family.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank martin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northwich, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Needs to be more consistent”
Reviewed September 12, 2013

Needs to be more consistent
Had a pizza takeaway, it was absolutely excellent, authentic and delicious. Based on this good experience we as a family decided to dine at the restaurant for Sunday Lunch. Service was friendly and attentive. My pasta dish was very good indeed, but my wife’s pizza was slightly undercooked: A disappointment given its nice flavour. My daughters’ lasagne was a bit over cooked, although tasty. Some elements of the menu are not as good as at the last Italian restaurant on the site Marco Marco, particularly the side salad which was rather bland compared with the beautifully presented and tasty salad we used to have with the previous chef, under the last owner.
We know this restaurant can be excellent; we have experience elements of that, it just needs to be more consistent!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Plasma_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Would not return”
Reviewed September 2, 2013

We went here when our first choice was fully booked.
Staff were friendly and the starters were good, but unfortunately it all went downhill from there.
My partner ordered a Florentina pizza. When it arrived, the egg in the centre was completely raw. He sent it back and ordered a different pizza. His sister ordered salmon in lime butter - it was undercooked an slimy and had to be sent back. In fairness they did make her pasta with pomodoro sauce which wasn't on the menu. I ordered a calzone pizza. When it arrived, the cheese in the centre was not melted and the fillings were cold. I sent it back and they made me a new one. The second one was no better. After the waitress had put her finger in the pizza (!) to see how cold it was the pizza was taken away. Unfortunately when it came back only some more cheese had been put on the top of the same pizza and it had been put back in the oven! And it was still cold in the middle. By this time my partner and his sister had finished their meals so I ate round the edges and left most of it....
All in all the evening was rather a farce and whilst memorable (for all th wrong reasons) I won't be returning.
They did knock the price of the calzone off the bill and sent us home with a bottle of beer, and I am sure it was a problem with the oven rather than the chef, but it was not a great gastronimical experience!

  • Visited August 2013
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pauline_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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