Thank you chopstix for spoiling my friends birthday nightout! Myself, my husband and my 11 year old step-daughter were part of a group of 20 people visiting this restaurant last Saturday night. The evening was booked I believe over 3 weeks in advance and admittedly for 25 but as is often the case not everyone turned up. We were seated upstairs although on 3 seperate tables around the room so we were not together, there were 2 other tables of diners who I must admit I felt sorry for as we had to keep moving around in order to pass on presents etc! After a very long wait we ordered drinks on our table of 5 and eventually ordered our food, sometime later the waitress reappeared and informed us we must order more food as there was a minimum charge of £15 a head including children! I explained that we had ordered as much food as we were capable of eating but as I didn't want to spoil my friends night I agreed to order more food to take home with us! my 2 friends both vegetarian also had to do the same! in fact they had to order double of everything! well over an hour since our arrival we eventually got something to eat, edible but not great considering the price, we've had better take-away, well over 2 hours and only 1 round of drinks offered our table had eaten our meal, received our doggy bags to take away and paid the bill, as we'd had to pay alot more than I'd bargained for we were not prepared to order anything else, unfortunately the remainder of the group still hadn't had their main course! but we had no choice but to leave them to wait! The rest of the party were still there until gone 11 (we'd arrived at 7) having had to wait an extra half an hour for the cake they'd provided to be served! Dreadful experience, we will never go there again, avoid at all costs! worst customer service, rude waitresses, poor over priced food, over crowded hot and uncomfortable
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.