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“Very good, but ...”

Firenze Italian Restaurant
Ranked #23 of 111 Restaurants in Nantwich
Certificate of Excellence
Cuisines: Italian
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed May 13, 2014

Firenze still has great atmosphere, friendly and efficient staff, gorgeous cocktails and a lovely new menu.
Just one negative, the pizza, which was the reason we chose to eat here. The base was soggy and the abundance of toppings made it even worse, my husband left the majority of it.
On the plus side my pork from the new menu was perfect.
The server did make a point of asking about the food and said she would pass on our comments to the kitchen, hopefully the next pizza we have will be better

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Thank alisonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FirenzeNantwich, Director at Firenze Italian Restaurant, responded to this reviewResponded May 14, 2014

Hi Alison, thank you for your review. I quite agree a soggy pizza is a big no-no! Our pizza bases are all made by hand and are usually thin and crispy once cooked in our clay pizza oven. Clearly something went wrong on this occasion so please accept my apologies, I will look in to this for you and try to ensure it doesn't happen again. I'm very pleased to see you were happy with the rest of the food, the service and the atmosphere and I hope you will pay us another visit and enjoy a pizza cooked to perfection!

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Reviews (349)
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226 - 230 of 349 reviews

Reviewed May 6, 2014

We came here as it was open easter Monday. The al fresco section was still closed off- shame as it was a pleasant day. Food full price: no lunch specials so expensive. Quality high but portions on the small side

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Thank theflyingdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FirenzeNantwich, Director at Firenze Italian Restaurant, responded to this reviewResponded May 13, 2014

Hi there, thank you for your review. I'm not quite sure what happened here but will gladly have a look in to it for you. Our courtyard area is open at all times when we are open for food, drink or just some fresh air! We had diners / drinkers out there on the bank holiday Monday but maybe the door leading out wasn't held open and so didn't look like you could access the courtyard? Likewise our lunchtime / early diner menus are available on a daily basis between 12 and 6pm and so these should have been offered to you with the main menu. I'm sorry if they weren't made available at the time of your visit. For a full run down of our menus and opening times please visit our website.

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Reviewed May 2, 2014 via mobile

Had to ask to order drinks, ask to order food, ask to pay once cards had been on the table for an age, tables overly squashed in... no idea how they are still in business.

Thank ecl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FirenzeNantwich, Director at Firenze Italian Restaurant, responded to this reviewResponded May 7, 2014

I'm really not sure you have the right restaurant?

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Reviewed April 26, 2014

Had an amazing night for my Hen party, cocktails & food were excellent and a great atmosphere. Staff were very welcoming and Luke who ran the cocktail masterclass was fantastic- coping with over 30 girls! Thank you for a night to remember.

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Thank Lauren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FirenzeNantwich, Director at Firenze Italian Restaurant, responded to this reviewResponded April 29, 2014

Hi Lauren, thanks so much for the great review. Luke was very pleased with his mention after the cocktail masterclass. Pleased you all enjoyed the rest of the evening with us.

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Reviewed April 20, 2014 via mobile

Visited during the Nantwich Jazz & Blues Festival so very busy but the whole establishment was prepared for this. The food was excellent and presented well. We've eaten Italian food worldwide and this was as good as any of it. The young staff had clearly been trained very well as the service was outstanding. They were friendly and efficient. We will definitely eat here again and will recommend to friends. Couldn't fault anything
Rose, Martin & Steph. Winsford, Cheshire

Thank RosemaryC1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FirenzeNantwich, Director at Firenze Italian Restaurant, responded to this reviewResponded April 29, 2014

Great review from the Jazz and Blues Festival, Rose, thank you. As you saw it was a very busy weekend but we had some excellent feedback across the weekend. We hope to see you again very soon.

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