We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great food,service,atmosphere and cocktails!”

Firenze Italian Restaurant
Ranked #25 of 112 Restaurants in Nantwich
Certificate of Excellence
Cuisines: Italian
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed June 20, 2013

We visited your restaurant on Friday for the first time,as a table of 2 at 8.30pm.
we experienced such excellent service, from every member of staff we encountered- bar staff, waitress etc. nothing was to much trouble and the service was so attentive and genuine.
We had a little wait on our dessert and the waitress was so apologetic and the manager knocked the price of the bill-without us even complaining! (The name on our bill read 'Alex'- our waitress was a young lady with dark hair)
We have eaten in many restaurants and I have to say that Firenze now ranks among the best for both food and service.

Great food and service. Decorated stylishly throughout too creating lovely atmosphere! Must recommend cocktails too!

    • Value
    • Atmosphere
    • Service
    • Food
Thank katiemuka33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FirenzeNantwich, Director at Firenze Italian Restaurant, responded to this reviewResponded September 17, 2013

Thank you Katie - this is a lovely review. I have passed on your kind comments to Alex and she was thrilled. We're so pleased you enjoyed your time with us and that you had chance to sample our cocktails too!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (356)
Traveler rating
Traveler type
Time of year
Language

284 - 288 of 356 reviews

Reviewed May 30, 2013

Ate here with my daughter. The service was very slow and the seats were too high so we couldn't get comfortable. The owner and staff were having some sort of heated discussion, virtually throughout our meal, which made us feel somewhat invisible. The food was fine, but would have enjoyed it more if not for the lack of relaxing factors.

1  Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Friends and myself went to Firenze on Saturday eve. We ordered ourselves cocktails as we were celebrating - very disappointing. They tasted like sugar and water, when we complained the barstaff just said 'sorry about that' with no offer to replace them. To add insult to injury the guy who was obviously the bar manager just looked away and made no attempt to correct the situation. We were going to eat but this definately put us off. Expensive prices for a cheap and low standard bar. We returned to our previous bar to which Firenze could not compare.
Our advice - don't bother!

    • Value
    • Atmosphere
    • Service
Thank sammy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

We have eaten a few times here, and many places in Nantwich, however, this is just so good when it comes to atmosphere, food and service. The menu is great whether is a snack or something much more, you can even choose the environment, a little more formal upstairs to very relaxed down stairs.
Luke the manager runs a great place here and all the team are polished and professional, I would highly recommend
Jayne

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jayne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

Came to Firenze on Friday evening with a group of friends, we were greeted by a pleasant young girl and after having a couple of drinks downstairs were seated in the restaurant upstairs. Things didn't start well as we were served some hot baked bread that was still partially frozen in the middle to begin with. The waitress was very good and dealt with the issue well by taking the bread away and asking the manager to bring the freshly baked bread to the table. Out starters arrived minus one which we had to wait a further 10 minutes before it was eventually brought to the table by the manager. The mains arrived, two ducks which should have been served pink were well done and so tough it was vertually impossible to cut them let alone chew your way through them! The pasta dishes that myself and my friend had we're overcooked, try and tasteless! Firenze has a good atmosphere and the staff were friendly and helpfull but I have to say that the food was probably the worst I have had in a very long time!!

Thank Sammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Firenze Italian Restaurant also viewed

 
Nantwich, Cheshire
 

Been to Firenze Italian Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing