Firenze, when it first opened was the best Italian restaurant locally. Over the past year it has been Managed and run by young staff with no experience. The priority of the restaurant is placed around the weekend 'late bar' and diners are treated like they are a nuisance! Poor service, rude staff with no experience and attitude is what you can expect! The food used to be excellent and now it is mediocre. Twice we complained for not getting the correct change when we paid for a round of drinks at the bar! The owners of Firenze need to take on board what more visitors are saying and revert back to the good times to when the restaurant first opened. I will not be taking my family anytime in the near future!