After really looking forward to a weekend away in this hotel, I found our stay really disappointing.
Whilst the building itself has a lot of charm, the young reception lady who checked us in did not. She obviously had never heard of the term 'service with a smile' before.
The bedroom itself was okay, although the interior was very dated and shabby. The bath towels had never seen fabric conditioner and the toilet roll felt like tracing paper. We wouldn't have minded if we were paying £30 a night, but this hotel is not cheap.
The windows were very thin, and as such we were woken up to the sounds of a few bar brawls and domestics going on in the street below at club kicking out time, and then again first thing in the morning by some building work going on.
To top it all off the newspaper we ordered didn't turn up until gone 9 in the morning.
Nantwich is a lovely place and we really would recommend visiting but The Crown is not a hotel I would recommend until it has been given the TLC it deserves.More