Stayed at Crewe Hall for a spa break, booked direct with hotel. Promised slippers and bathrobes in room if we booked a 'feature room' in the main hall. None in room and it turns out they are just handed out in the spa anyway. Breakfast, lunch and dinner are in the Brasserie NOT the hotels main restaurant. Very disappointed in this, expected dinner to be in the hotels main restaurant. Not made clear on booking. When ordered food in brasserie for lunch they got the whole order wrong and it took 2 hours to have lunch due to poor service, incorrect orders etc they actually served me a food that would be dangerous for me to eat, i had specifically requested that this was removed from the dish and there were only 5 tables in the place. I'm not generally a fussy person but this irritated me. Spa is lovely and staff excellent, pool area is very good too. Drinks ridiculous prices.
- Official Description (provided by the hotel):
- A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more less
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- Also Known As:
- Crewe Hall Hotel Crewe
- Hall Hotel Crewe
- Crewe Hall England