ok here we go . I booked this hotel as it was near to Alton Towers for my daughters birthday and there was golf for my partner and i. I had not read the reviews or that enough would have put me off. Anyway The owner asked for a fifty pounds deposit to secure my booking , i did not have a problem with that at all. What i did have a problem with was when they took a futher fifty pounds the following month , without my authorisation !!!!! SO MAKE SURE YOU DONT GIVE THESE PEOPLE YOUR CREDIT CARD DETAILS!!!!!!!!!
When i phoned and spoke to reception to find out why, the woman , i now believe to be the owner, went in to a full scale shouting match with me over the phone , how proffesional NOT !!!
I then recieved a very rude email from a man called Maurice , owner i believe , but who really cares . What a terrible establishment and i would strongly advise you AVOID, AVOID AVOIDMore
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