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“Excellent” 5 of 5 bubbles
Review of The Grill on The Edge - CLOSED

The Grill on The Edge
Price range: $19 - $75
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Large groups, Business meetings, Bar scene, Families with children
Dining options: Dinner, Late Night, Lunch, Brunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Stoke-on-Trent, United Kingdom
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Excellent”
5 of 5 bubbles Reviewed September 1, 2013 via mobile

We were warmly welcomed and served quickly with drinks. The drinks menu is comprehensive and had numerous drinks to choose.
There are many items to choose from the menu. We had thai chicken noodle soup & calamari to start. Tasty soup and nice calamari. Slightly chewy calamari, however, still very nice. We then had a speciality fillet steak (limousin) and chicken fajita. Both were fab and we both really enjoyed them. We even found room for a dessert and liqueur.
The waitress was attentive and efficient.
We had a fabulous experience.
Highly recommended.

  • Visited August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank missjheath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this review, September 12, 2013
Hi there, we are thrilled that you enjoyed your experience here at The Grill on The Edge. Our Best of British speciality steak menu changes monthly and we'd encourage you to come back soon and try our beef of the month for September, the Charolais. Thanks, Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

312 reviews from our community

Visitor rating
    141
    72
    51
    27
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Preston, United Kingdom
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Delicious”
5 of 5 bubbles Reviewed July 31, 2013

Fantastic food, one of the best steaks we have ever tasted. Took my boyfriend here for his birthday night out and paid £90 for us both. Good value, quick service apart from ordering pudding and really really tasty. Definitely recommend.

  • Visited July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank BeanieGPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this review, August 1, 2013
Hello - thank you for your lovely review and we hope to welcome you back to try some of our delicious steaks again soon! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Bolingbroke, United Kingdom
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Too busy for the amount of staff - overpriced”
3 of 5 bubbles Reviewed July 28, 2013

Good vibrant atmosphere, but as another reviewer has rightly commented style and décor hides poor substance. When shown to seats, drink order should be invited or asked for within a few minutes. We were left for ages without any attention. Even when drinks provided and on tray on bar waitress forgot to bring them across until we reminded. Food ok, steaks average and way overpriced. Tiny vegetable portions £5.00 on top of main meal and then they forgot to do them, so waited 5 mins after main meal arrive to get. They were very apologetic, and even took something off the bill without us asking, but this really shouldn't happen. Table staff very pleasant and smiley, but not attentive and over busy to take ownership of the table - rather scripted. An ok evening and nice place but not good value in any way and staff couldn't keep up.

Visited July 2013
Helpful?
Thank SteveLumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this review, August 1, 2013
Hi there, I am sorry to hear that you weren't completely satisfied with your visit to our restaurant. We would love the opportunity to discuss your visit further and to hopefully rectify the situation. Please do not hesitate to contact me on alderleybdm@blackhouse.uk.com should you wish to do this. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
403 reviews
272 restaurant reviews
common_n_restaurant_reviews_1bd8 246 helpful votes
“Just missing the mark”
4 of 5 bubbles Reviewed July 28, 2013

We go to this restaurant possibly twice a month and we do really like the place.
Normally our visits are on the way back from the airport as we both travel regularly. We live 25 miles south so it's not as easy to just spontaneously pop in. We always enjoy the food and atmosphere and have tried quite a few dishes on the menu all of which have been enjoyable.
So, it was a change for us to plan a Saturday night with parents and actually book a table in advance. We arrived early and it was packed, which, I guess is what you would expect for a Saturday night. We were shown to our table after we had had a cocktail at the bar. It was only 5 mins after our booking time and I was impressed as it was so busy.
Things then began to slow down a little and although all the staff (all young and good looking!) we're very pleasant and polite, they were rushed off their feet and less attentive than we experience mid-week. The food was still good but we had to wait a long time for it and because of this, I've docked a point!
A final point: Although it's great to have live entertainment, we all thought that the singer/pianist was too loud and poor - perhaps if she had been good, the volume would be less of an issue. We really had to shout to each other during the meal to be heard when she was on!
The bill was reasonable, especially with the discount we get from the Blackhouse card.
We'll still be there again in the next few weeks but perhaps not on a Saturday night.

Visited July 2013
Helpful?
Thank timchambola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this review, August 1, 2013
Hi there, thank you for taking the time to give us some feedback about your experience with us. Although we are happy you enjoyed your food we would like to discuss the aspects you were disappointed by, and so if you would like to drop a line to alderleybdm@blackhouse.uk.com that would be great.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Good food!”
5 of 5 bubbles Reviewed July 27, 2013 via mobile

Great night, good food but piano player was
Too loud! Would recommend the food and atmosphere to anyone! Thoroughly enjoyed!

  • Visited July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank AnastasiaCath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivingVentures, Manager at The Grill on The Edge, responded to this review, December 16, 2013
Hi AnastasiaCath,

Thank you for your review, we appreciate any feedback received. We are glad to hear that you enjoyed your evening (even if the music was a little too loud!) and we look forward to welcoming you back.

Kind Regards,

Sarha Thornton-Brookes
Business Development Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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