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“Just missing the mark”
Review of The Grill on The Edge - CLOSED

The Grill on The Edge
Price range: $20 - $79
Cuisines: British
More restaurant details
Restaurant details
Good for: Business meetings
Dining options: Breakfast, Late Night, Lunch, Private Dining, Reservations
Reviewed July 28, 2013

We go to this restaurant possibly twice a month and we do really like the place.
Normally our visits are on the way back from the airport as we both travel regularly. We live 25 miles south so it's not as easy to just spontaneously pop in. We always enjoy the food and atmosphere and have tried quite a few dishes on the menu all of which have been enjoyable.
So, it was a change for us to plan a Saturday night with parents and actually book a table in advance. We arrived early and it was packed, which, I guess is what you would expect for a Saturday night. We were shown to our table after we had had a cocktail at the bar. It was only 5 mins after our booking time and I was impressed as it was so busy.
Things then began to slow down a little and although all the staff (all young and good looking!) we're very pleasant and polite, they were rushed off their feet and less attentive than we experience mid-week. The food was still good but we had to wait a long time for it and because of this, I've docked a point!
A final point: Although it's great to have live entertainment, we all thought that the singer/pianist was too loud and poor - perhaps if she had been good, the volume would be less of an issue. We really had to shout to each other during the meal to be heard when she was on!
The bill was reasonable, especially with the discount we get from the Blackhouse card.
We'll still be there again in the next few weeks but perhaps not on a Saturday night.

Thank timchambola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this reviewResponded August 1, 2013

Hi there, thank you for taking the time to give us some feedback about your experience with us. Although we are happy you enjoyed your food we would like to discuss the aspects you were disappointed by, and so if you would like to drop a line to alderleybdm@blackhouse.uk.com that would be great.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (311)
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227 - 231 of 311 reviews

Reviewed July 27, 2013 via mobile

Great night, good food but piano player was
Too loud! Would recommend the food and atmosphere to anyone! Thoroughly enjoyed!

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Thank AnastasiaCath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivingVentures, Manager at The Grill on The Edge, responded to this reviewResponded December 16, 2013

Hi AnastasiaCath,

Thank you for your review, we appreciate any feedback received. We are glad to hear that you enjoyed your evening (even if the music was a little too loud!) and we look forward to welcoming you back.

Kind Regards,

Sarha Thornton-Brookes
Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

Went as part of a works night out. Very attentive service. Great atmosphere. Good food and I had the Hake Coronation, a subtle curry style sauce with hake and sauteed potatoes. It was very nice and a good alternative choice.

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Thank Theored1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this reviewResponded July 24, 2013

Hi there,

Thank you for taking time to give us some feedback - we are glad you enjoyed your Hake Coronation - one of our signature dishes!

We hope to see you again sometime soon.

Thanks,

Maddy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2013

Overall the starters were nice, service was very good, value was so-so and some of the mains were great (tuna and seabass were excellent). Big problem was the steaks which is what, I think, this place specialises in. Two in our party had the Sirloin Steak. We both had to send the steaks back because we'd asked for medium rare and they arrived well done and were really tough. The staff very obligingly brought us two new steaks without fuss or complaint which was very good. The two new steaks were cooked correctly but were still quite tough which I can only assume means that they weren't very good cuts of meat. Shame as I think Living Ventures also own Gusto and the steaks at Gusto are excellent. I should also say that they deducted 20% from the bill without us asking which was very generous and overall we had a nice evening. The two other main courses which were fish - were really excellent.

    • Value
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Thank Tapinder C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maddy K, Manager at The Grill on The Edge, responded to this reviewResponded July 24, 2013

Hi there,

I appreciate the time you've taken to give us some feedback. We are sorry that you didn't enjoy your steaks during your visit, and we would like to discuss your experience further with you. If you'd like to get in touch on 01625584163 or drop an email to alderleybdm@blackhouse.uk.com that would be great.

Many Thanks

Maddy

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Reviewed June 26, 2013

Very good quality of food and service. Nice olives and rock oysters. Friendly staff, quick service. Very good fish and chips, the best I've had. I would definitely go again.

Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivingVentures, Manager at The Grill on The Edge, responded to this reviewResponded December 16, 2013

Hi Daniel M,

Thank you for taking the time to write such a lovely review. We're glad to hear you enjoyed the fish and chips- it's one of our favourites too!

Kind Regards,

Sarha Thornton-Brookes
Business Development Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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