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“Good food but the service let it down”
Review of The Navigator

The Navigator
Certificate of Excellence
Price range: $9 - $18
Cuisines: Thai, Bar
Dining options: Delivery, Reservations, Takeout
Restaurant details
Dining options: Delivery, Reservations, Takeout
Cambridge, United Kingdom
Level 3 Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Good food but the service let it down”
Reviewed February 2, 2014 via mobile

We've been to the Navigator three times now and the fact that we have returned shows that it's pretty decent. The food has been consistently tasty and reasonable value (they have especially good deals midweek) but nothing special. I particularly like their sharing platter to start- great value at £5 each and lots of variety.
On our most recent visit however we were very disappointed with the poor service. We had to really try to get a waitress to come near our table and felt actively ignored at times. At the end of our meal, the waitress failed to bring us our £14 change which was rather presumptive. When asked for it, rather than apologising she looked cross and reluctantly returned the £5 change we asked for. This was disappointing as it put a downer on an otherwise pleasant meal. I realise that it was a busy Saturday night but that behaviour was poor regardless. The service was much better on previous visits.
The atmosphere was good. We were sitting in the bar area and the restaurant section would have better. If going at the weekend then ring a few days in advance to book a table.

Helpful?
1 Thank Eemacdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cambridge, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Consistently excellent food”
Reviewed January 17, 2014

We are regulars of the Navigator and often take our favoured customers there. The pub is set just off the road in a typical old English House. The seating is a little bit on the cramped side but that's the only criticism I can make. Mark and Wendy are always warm and polite and make us feel at home.

The food is essentially Thai dishes with a wide selection for vegetarians, like myself. The menus have a "chilli" indicator to say how hot the dish is. The more you get the hotter it is. Two chillies is my limit but over the years they've kindly made some of the hotter dishes specially milder to allow me to sample them without exploding. And all of them have been delicious. The choice of dishes is huge and there is normally a black board against the wall with another 5 or so special dishes.

The service is usually fast and somewhat remarkable given the number of people eating there. The place is often packed and if there are more than a two of you I'd recommend booking a table otherwise you're likely to be disappointed. There is normally a choice from 6 beer pumps, 3 of which are guest beers and change regularly.

Being able to have a pint and such good food at less than £15 a head represents excellent value for money.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge UK
Level 6 Contributor
367 reviews
266 restaurant reviews
common_n_restaurant_reviews_1bd8 229 helpful votes
“Escellent quality”
Reviewed January 9, 2014

My wife, daughter and I called in to The Navigator for lunch on a Friday lunchtime at 1 o'clock having not reserved a table. We were lucky to get one of the last tables. Between us we ordered a Massaman chicken curry, a spicy stir fry chicken dish and one of the day's specials; prawns and scallops. Each dish was delicious. Service was slick and friendly. Price was very reasonable, especially considering the quality of each dish. Taking these together there is no reason to give less than five stars. Highly recommended for a Thai-food lunch.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank DavidBCambridgeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great food”
Reviewed November 19, 2013 via mobile

Great food and good value. Service was efficient and polite but not pushy. Relaxed venue even when busy. Recommended.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank RG1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 5 Contributor
88 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“This place is the best value in miles !”
Reviewed October 20, 2013

We go to the Navigator at least twice a month. The food is consistently excellent.
We have always had a good experience.

The two for £10 is really good value but only available Monday to Wednesday now.
You have to book up and sometimes it's hard to get a slot.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Heather951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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