We have not stayed here but eaten in the restaurant twice recently. We had lunch this week with friends, expecting good food after visiting before Xmas. We were not disappointed as the chefs produced excellent quality food. What a shame restaurants today do not take the front of house as seriously as the food. The Five Arrows is much the same in this respect. Attentive service should be the norm but this time we were tucked away in an alcove and easy to be forgotten. 10 minutes before a wine list was free!! Another 10 - 15 minutes before we saw a member of staff up our end to take the order. The water requested when we sat down had still not arrived, so at least 20 minutes sat without any drink (except for a coffee for one of our party that was ordered earlier). When the order was taken things started to move because the kitchens were in action and our food arrived quickly. Once the main course was finished we once again had to remind front of house staff that we were there. We could not catch anyone's eye because we were out of sight (and out of mind?). To maintain the dynamics of service in a restaurant requires more than bringing food when it is ready, someone should be walking and looking at tables constantly. The waiting staff were pleasant enough, but if you go to eat here (which I do recommend) then try for a table nearer to the service point where you will be seen. My wife recommends the soup as the best ever.
- Official Description (provided by the hotel):
- The Five Arrows Hotel and Restaurant stands at the gates of Waddesdon Manor offering 16 bedrooms of character and charm. The Restaurant has a varied and exciting menu to suit all tastes, and a wine list that encompasses everyday and rare wines from both New and Old World vineyards. Whether you merely pop in for coffee or tea, or come to dine and stay the night, we aim to make you comfortable and very welcome. ... more less
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- Also Known As:
- 5 Arrows Hotel
- Five Arrows Waddesdon