This is my second time of staying here after thoroughly enjoying my previous stay. My disappointment this time was the poor attention and repair of electrical appliances.
Firstly the fridge was not working, when reported to the reception I was informed, 'I do not think that fridge is working'- so why were we put in this room? Then the thermostat on the iron was faulty and I burnt a hole in my dress- horror! Not just any dress but my favourite evening black number( ladies will feel my pain on this ) I took the iron out of the room to ensure no one kiss would have the problem I had just experienced, took it to reception where I handed it in. Received an 'oh no, but no apology or expression of concern .
The dining and bar staff are first class , the food very good but I did feel concerned about the maintenance programme of the hotel in particular as previously stated around the appliances.
- Official Description (provided by the hotel):
- Villiers Hotel has a 4 Star AA classification. The hotel has a 450 year history from being an important main coaching inn in the 16th century to a delightfully refurbished hotel today. Designed around a cobbled courtyard, the hotel has 49 bedrooms individually designed and including suites, and executive rooms. The restaurant has been awarded 2 rosettes by the AA for innovative fresh food dining, and offers an eclectic a la carte menu as well as the fixed price 3 course Market Menu. The real ale bar is popular with guests and locals alike who appreciate its real log fire and delicious bar menu. The hotel also encapsulates Buckingham's Old Town Hall also full refurbished for conferencing and weddings. Car Parking is extensive and freely available for customers. ... more less
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- Also Known As:
- Classic Hotel Buckingham
- Buckingham Classic Hotel
- Classic Hotel Villiers
- Villiers Hotel Buckingham, Buckinghamshire