I traveled with my girlfriend and stayed from Dec 27 to January 1st, the hotel is great. Staff is really friendly. We took a bus from the airport to Playa del Carmen and then a taxi to the hotel, much more cheaper. The hotel has a very nice zoo which we enjoyed a lot, specially petting a kangaroo!
There is no beach , you have to take a shuttle from the lobby or walk 10-15 min to get to a beautiful one. It is a quiet hotel so don't expect a big party at night, if you want to you can take a cab to Playa del Carmen in 15-20 min. The rooms are great, specially the Jacuzzi after a long day. The hotel is close to all the main attractions( Xcaret, Xplor )
There are still some " difficulties " experienced with management/reception but overall its a great value.
- Official Description (provided by the hotel):
- Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more less
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- Also Known As:
- Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
- Xpu Ha Palace Xpuha
- Bel Air Collection Xpu Ha Riviera Maya Mexico - Xpu-Ha