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“Beautiful Setting” 4 of 5 bubbles
Review of El Meson del Marques

El Meson del Marques
Ranked #3 of 100 Restaurants in Valladolid
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Families with children, Kids, Local cuisine, Business meetings, Romantic
Dining options: Dinner, Late Night, Brunch, Breakfast, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Saint Louis, Missouri
Level Contributor
48 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Beautiful Setting”
4 of 5 bubbles Reviewed December 20, 2013

Very romantic tables around a fountain in a former colonial mansion. The service was excellent. They specialize in local Mayan cuisine which is very meat based and mildly seasoned but worth trying. If you want to splurge on something special you will get it here but it is the atmosphere not the food that you will remember.

Visited December 2013
Helpful?
Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Propietario at El Meson del Marques, responded to this review, December 27, 2013
Hello,

Thanks for your comment and mention the excellent service we provide. The restaurant is in a beautiful colonial house, every day we work to provide quality service and combine it with the flavors of traditional cuisine (Maya).

We will endeavor to return home, remember both the place and the originality of our Yucatecan dishes.

Greetings and Happy New Year.

- Rodrigo Escalante
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,226 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Level Contributor
158 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“Disappointing. Staff should cheer up.”
3 of 5 bubbles Reviewed December 19, 2013

We took a table for dinner at this restaurant as we were staying at the adjacent hotel of the same name ( see my serarate review for the hotel ). The restaurant is in an attractive colonial courtyard with a fountain and lots of greenery ideally located right on the main square of Valladolid. Our dining experience was adversely influenced by the dour and cheerless attitude of the serving staff. Was it because we spoke no Spanish? We felt like we were an inconvenience! This surprised us as we found staff in almost all Yucatan hotels and restaurants used during our two week trip to be exceptionally friendly and helpful. The food was average. Perhaps we should have ordered the regional speciality dishes. They may have been more exciting.

  • Visited November 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank peartree69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Propietario at El Meson del Marques, responded to this review, December 27, 2013
Hello,

Thanks for your comment and have thought of the hotel and the restaurant. All customer reviews are welcome.

I will speak personally with my Food and Beverage Managers, to remind them of all the servers working in the Hotel Meson del Marques on customer service and kindness to all our guests.

Regional dishes are our specialty. On your next visit to Yucatan, do not forget to try them, they really are delicious.

Greetings and Happy New Year.

- Rodrigo Escalante
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
“A massive disappointment and very much not child friendly”
1 of 5 bubbles Reviewed December 5, 2013

I'm not someone who usually writes reviews but I was so shocked by our unfriendly treatment that I have come straight back to our room to write this review. We are travelling around the Yucatan with our 18 month old son and up until now we have had the most wonderful friendly reception by everyone. We have never needed to eat in 'family' restaurants as our son is a amiable boy who I will eat anything which thankfully usually allows us to eat well. We visited El Meson del Marques quite early in the evening when the restaurant was very quiet so we certainly weren't bothering anyone being with a child. We were offered a high chair so the restaurant clearly doesn't have a no-child policy. However, When I asked if we could have a half portion of a dish for my son (something that we have easily done in every restaurant we have ever been in) we were told no, we would have to buy a full portion- clearly too much for a child. That alone was annoying. But then we received surly and indifferent service throughout our meal. The waiter kept putting things in front of my son where clearly inappropriate for a toddler (knives, glasses etc) and when my son knocked a small cheap white ramekin off the table as it had been rather stupidly put right in the corner in front of him, we were charged a ridiculous $5 for its replacement (even in London we could have bought 10 of these for $5!) The meal itself was ok, certainly nothing special, and it found the waiters wearing hairnets at the table quite unpleasant. Overall, very very poor indeed.

  • Visited December 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank Flipjango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Propietario at El Meson del Marques, responded to this review, December 27, 2013
Hello,

Thanks for your comment and apologize for responding so late to your comment. I've talked with my Food and Beverage Manager on policy that we must change to better solve this inconvenient kind.

All our customers are very important to us. We take care of our policies on service to children. We appreciate the time you took to write, thanks to comments like you, we improve.

Greetings and Happy New Year.

- Rodrigo Escalante
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Nordrhein-Westfalen, Germany
Level Contributor
55 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Outstanding food in a very cosy atmosphere”
5 of 5 bubbles Reviewed November 29, 2013

Incredible food for an absolutely reasonable price!

We visited El Mson del Marques on our way back from Chitchen Itza, and were really surprised by the atmosphere and the service. This is indeed one of the best restaurants I have visited for such a reasonable price.

We were four people and had openers, a main course and a desert each, and paid around 100US$.
My girlfriend is vegetarian, and she said that the vegetarian lasagne she had was marvelous.

Try the Mayan coffee, the show is great, and the taste even better!

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank MarcBN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this review, December 3, 2013
Hello,

Thank you very much for your words and for visiting the Hosteria del Marques, Chichen Itza is a very beautiful place 100% recommended.

Thank you for considering our rates are significant to quality and service. Its good to know that we have fair prices.

For us is very important all our customers, that is the reason why we have a wide variety of dishes including vegetarian meals.

Best Regards,

Rodrigo Escalante
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewes, United Kingdom
Level Contributor
368 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 658 helpful votes
“Bring a torch!”
4 of 5 bubbles Reviewed November 4, 2013

Lovely staff. Setting around a courtyard -very relaxing, but quite dark at night- you need a torch to read the menu and check your bill. Food freshly cooked, smallish portions but inexpensive. Very good coffee

Visited October 2013
Helpful?
Thank malholme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 12, 2013
Hello,

Thank you very much for your comment and for your criticism, with your words Im going to talk with Food and Beverage Managers to waiters have flashlights and we can offer an additional service.

I hope you had a nice vacation in Yucatan.

Greetings to Lewes.

- Rodrigo Escalante
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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