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“Good for the sites but a bit too quiet, perhaps.”
3 of 5 bubbles Review of Casa Quetzal

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Casa Quetzal
Ranked #2 of 20 Valladolid B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good for the sites but a bit too quiet, perhaps.”
Reviewed February 24, 2012

We stayed at this hotel in January 2012 and whilst this is supposed to be high season, there were hardly any other people at the hotel. Once the staff had clocked off we felt like the only people there which could have been nice but felt a little eerie (there is no 24 hour reception). I would agree with other reviewers about the noise of the cockerel next door - it didn't restrict itself to just dawn either! However, it didn't bother us too much. The room was spacious with two queen (ish) size beds but a little dark as other reviewers mention. The courtyard is full of life, night and day! We saw what we think was a bandicoot pop down for a snack, birds bathing in the fountain, plenty of weird-looking caterpillars, gechos and of course a good few cats (one friendly ginge).
And now for the pool...we did attempt to go in it, but the water was really very cold and it was full of debris from the overhanging trees although definitely not dirty. The staff did clean it out every now and again but whilst they turned the fountain on for us when they saw us getting in, they didn't attempt to clear the debris that time (which would have quickly replenished tself anyway).
Location wise, the hotel is at least a 10 minute walk from the main square and there aren't a lot of restaurants near to it of any note. Valladolid itself is very sleepy. We stayed three nights and this was at least one night too long. It is handy for Chichen Itza and we made it there before the crowds so it almost looks like we had it to ourselves in the photos! We took taxis to Chichen Itza and Ek Balaam, which reception staff arranged for us and they turned up very promptly (and were very reasonably priced).
Overall this hotel is quaint, pretty and quiet (apart from the cockerel!) with no whistles and bells.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank BigSoftie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Seattle
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 5, 2012

This was one of my favorite places in the Yucatan - a beautiful relaxing courtyard, furniture and decorations using traditional Mexican crafts - spacious rooms with comfortable beds, good breakfast and very personable staff. It's located just about a 10 minute walk from the main town square.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank VerdeRosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfred, Ont,Canada
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 24, 2012

We travelled around the Yucatan peninsula for a week and stopped at Quetzal for 2 nights. Our main interest was to spend some time in the city and go see the Ek Balam ruins. The Casa is built with a central area with lots of trees, plants, pathways....a lot of excellent relaxing features. If the pool is dirty it's the falling leaves from the trees but I've seen workers continuously attempting to sieve them out. That's what you get for having trees all over. Don't get the reviews fool you when they say it was dirty. The center area is designed to emulate a tropical forest athmosphere and they continuously work at removing dead leaves. The setting is marvelous and the features attracts moist air with ample shade areas that are refreshing after a walk in the city. Our room was at the upper corner level and it was very tastefully decorated with 2 rocking chairs, a very comfortable king size bed, plenty of space for me and my wife. They even had a small veranda with 2 chairs but it was overlooking the neigbours which was a classic array of rumbled back yards with different sheds, tins, hen houses and such....so the view was not that spectacular. We had a barking dog annoy us for a while and the rooster was quite early but with the A/C on, we were comfortable enough just to enjoy the noise contrasts and go with the flow. The casa is situated in front of this very old monastary which is open for visit, it's 2 to 3 houses form the city hospital and there is a very nice area with trees and park benches which the locals uses in the evenings. The whole area gives an athmosphere of a peacefull community and it's not more than 15 minutes walking distance from the city center. Keep in mind you're in the middle of the city so outside noises are to be expected. We were never bothered enough to be deceived by it. The Casa has 2 parking spots in the front of the entrance which we used during our stay and they also have a fenced in area if you want more overnight security for your car. We never felt threaten to use the fenced area, we enjoyed having our car at the front entrance. The city is endearing, everything you read about it's charm is true.
We had breakfast at the Casa both days and loved it. The meny was simple, extremely tasty and the setting was most relaxing. WIFI was working everywhere and we enjoyed a very nice evening with another couple the last night, although the sound in the center section carries a lot and we were politly told to quiet our conversation for the sanctity of the other guests. So if you intend to stay for the evening, best plan it quietly....
The city quiets down mid evening so I'm unsure about a late night stroll from a bar or such but during the regular hours, all places we visited felt safe.
The casa offers keys for all acess and if the doors are closed, the keys will get you in, wether it's the main entrance or the parking area....
I would recommend this place to anyone that has common sense when travelling.....

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank LucAlfred_Ont_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
Reviewed January 12, 2012

The hotel is amazing. Very good location, near the center, but very quiet. Tasty breakfast! Nice staff. I highly recommend this hotel!!!

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Mila_Bal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 12, 2012

When I booked this hotel, I booked paying a bit more a nice cabana. But when we arrived the gave us a anonymous room. That was big and clean but was old and it was smelling musty.
When I asked them about it, they apologized but there was no other rooms and the one I booked it was already taken form another gust that was staying there more days.
The gave me back the difference between the rooms (just 10 dollars), but I didn't like the fact that they didin't told me anything about what happend.
They didn't offered us even the breakfast and we left the day after.
The hotel is nice, a nice garden, but we didn't enjoy it.
And it's not in the middle of the city... you have to walk 15 minutes.
And definitively I'd a boutique hotel.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ranxer0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
143 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 18, 2011

Comfortable rooms around a peaceful central garden and pool area.
Friendly and good service.
Great place for a couple of nights stay wile visiting Chicen Itza and Ek balaam

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank lizianp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs North, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2011

My wife and I stayed at Casa Queztal in September 2011 as a sort of belated anniversary getaway... and we wished we could have stayed longer!!...a beautiful little place with plenty of character and so close to everything, the city center, restaurants, museums, the Zaci cenote (bring your bathing suit!)...
The staff is very,very helpful, very informative and very proud of their unique Mayan history, language and culture. For an adventure traveler like myself who is interested in the Mayans, their people and there language (some of the staff do speak Mayan) I was getting plenty of practice!...In fact the staff told me that each summer students from Duke University travel to Valladolid for a Mayan Language immersion program, and they stay at Casa Quetzal....

Now I know why...I would not want to stay anywhere else!...

Valladolid is a great place from which to explore the regions unique attractions....and at the end of a hot day it sure is nice to sit by the pool surrounded by peace and quiet...

Thank you Casa Quetzal!..!Muchas Gracias Casa Quetzal!..!Jach Dios bo'otick U Casa Quetzal!

PJ and Adriana Adam, Miami Florida

  • Stayed September 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pjay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Quetzal

Property: Casa Quetzal
Address: Calle 51 No. 218 x 50 y 52 col. Sisal, Valladolid, Yucatan, Mexico, Valladolid, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Valladolid
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 20 B&Bs / Inns in Valladolid
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Casa Quetzal 2.5*
Number of rooms: 8
Official Description (provided by the hotel):
Whether for business or pleasure, alone or with family, Hotel Boutique Casa Quetzal he looks great facilities in the historic center of the magical town of Valladolid, Yucatan. Since our opening in 2006 we have distinguished ourselves by providing an atmosphere of total tranquility in a Mexican colonial style building framed with large gardens and terraces. The spaces are decorated using Mexican folk art objects, which provides our hotel a regional touch. The undeniable charm of Casa Quetzal will always do their first choice in this colonial destination. ... more   less 
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Also Known As:
Casa Quetzal Hotel Valladolid

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