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All reviewsthe main squarecourtyard restaurantmeson del marquesin townguacamolestandard roomcolonial hotelgreat restaurantjunior suitebeautiful courtyardnice poolek balamcenote zacithe air conditioningsecure parkingbreakfast was includedrental car
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Reviewed January 18, 2014

We booked a one bedroom suite with a king bed for a slightly higher price than a regular room but boy it was fantastic value for money. Nice modern amenities, very helpful and friendly staff, comfortable beds... I could go on. The bathroom was so huge we could have put a bed in it.
The restaurant is also excellent, probably best in town. And above all, can't beat the location.

Room Tip: Don't book through websites. The taxes will kill you. Call them directly.
  • Stayed: December 2013, traveled with family
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Thank rm992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded January 27, 2014

Hello,

Thanks for your comment and for choosing Hotel Meson del Marques. We have rooms in category Junior Suite and Master Suite, each has a different design, but they are definitely very spacious and beautiful. One master suite has the best view of the city.

We hope you can return soon and we will appreciate if you can recommend us to your friends.

Best Regards,

- Rodrigo Escalante

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

We stayed at El Meson for only one night but really enjoyed our stay. The hotel is central to everything and the rooms are very, very nice. If you have the opportunity to try their breakfast, I highly recommend it. Hotel service and hospitality were also great. We stayed in a room with a balcony overseeing the courtyard and pool. Rooms are very big and offer all basic amenities.

Room Tip: Rooms with the balconies are nice!
  • Stayed: December 2013, traveled as a couple
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1  Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded January 14, 2014

Hello,

Thank you very much for your words and for choosing the Hotel Meson del Marques. We appreciate the time you spent to write on Tripadvisor about us. It was a pleasure to serve you, we hope you come back soon and please recommend us to your friends.

Greetings to Washington DC!

- Rodrigo Escalante

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Reviewed January 9, 2014

Our family of 4 stayed here for 2 nights in December and found it to be just what we were looking for. Our room was large, clean and comfortable (we are not picky when it comes to mattresses). It is ideally located across from the main plaza and within walking distance to the bus station, cenote, parks, plazas, restaurants etc...

We found the hotel and restaurant staff to be very friendly and helpful. We ate breakfast at the hotel each morning and it was very relaxing in a beautiful courtyard. The view from the small pool up to the rooms at night was enchanting. Though the pool was small and chilly, it was a welcome respite from the midday heat.

We would definitely visit the town of Valladolid again and would stay at El Meson del Marques.

Room Tip: We stayed on the 4th floor overlooking the pool and loved our room.
  • Stayed: December 2013, traveled with family
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Thank Rainy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded January 14, 2014

Hello,

Thanks for your comment on Tripadvisor, I appreciate the time you spent to write about us. Your words motivate us to better work every day, this year we will have updates and new services to all our guests and restaurant clients.

We will have a general meeting on Saturday January, personally I will show them your kindly comment, thank you again.

It was a pleasure to serve you, come back soon, we will be waiting for all of you.

- Rodrigo Escalante

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Reviewed January 6, 2014

Our room was tiny but super cute. We had a good view and the location is fantastic. The bed however was super hard and the pillows were hard as well. We didn't sleep so good, which is a bummer because the service, decor and location are great.

The internet was really bad too, I understand because its free it is not always good, but when I am traveling I use the internet to figure stuff out, like where is the bus station located...the front desk agents were helpful though so it worked out.

  • Stayed: December 2013, traveled as a couple
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Thank WanderlustSal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded January 8, 2014

Hello,

Thank you for your comments and suggestions. We have received several criticisms about our mattresses and pillows, reason why we are just waiting for new mattresses and pillows to begin immediate change and all our guests can rest comfortably. Thanks for the suggestion.

The internet is free, unfortunately not all the hotel has a good sign because tits a colonial building and the walls are thick, it is virtually impossible to reach the Internet in all areas, but definitely the common areas, the restaurant and most rooms have good internet reception.

Thanks for your comments about the receptionists, I will send a copy of your comments to the front desk department.

I hope you have had a great vacation in Mexico.

Best Regards,

- Rodrigo Escalante

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Reviewed December 31, 2013

Most of the rooms at El Meson are not in the original buildings at all. They're in a motel-ish couple of buildings in the courtyard. I could definitely tell on the website but have to say that it is still misleading. That said, besides the cheap furniture, bad pillows and motel room-ish smell, our "superior room" was clean, relatively inexpensive and had a great shower in a small but nice bathroom. We had no view. The hotel itself does not really provide a sanctuary from the noise and exhaust and dust of this rough-around-the-edges town. The courtyard restaurant, though it serves good food, is much in need of a decor overhaul. The pool area is adjacent to the parking lot and is seriously lacking in charm. Perhaps, if Valladolid ever becomes Yucatan's version of San Miguel De Allende as the NY Times, USA Today and the SF Chronical suggests, El Meson will make the upgrades necessary to warrant a real four star rating. Right now it falls far short. But so does the town, which is no Oaxaca.
*** Finally... besides the above, I left my ipad in my room by accident and when we called we were hung up on twice.

Room Tip: Ask for a suite in the main historic building.
  • Stayed: December 2013, traveled as a couple
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Thank rmf1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this reviewResponded January 2, 2014

Hello,

Thank you very much for your words, we regret that your experience has not been thoroughly enjoyable at Hotel Meson del Marques. Thank you for your suggestions and we will work better and stronger every day, to meet the expectations of our customers.

Happy New year!

- Rodrigo Escalante

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