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“dreadful night in Valladolid”

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El Meson del Marques
Ranked #7 of 15 Hotels in Valladolid
Certificate of Excellence
oakton
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“dreadful night in Valladolid”
Reviewed November 27, 2013

The hotel was ok - we'd stayed there before and liked it. The problem was that some idiots on the town council had decided that it would be appropriate, and a good idea to have a rock/pop band - interspersed with recorded stuff ranging from heavy metal to mexican sort-of-rap pounding out at threshold of pain levels from 7pm until 2am...Our room was in the newer section of the hotel so, theoretically buttressed by the stone walls of the old building. Nevertheless the notes from the bass made the walls of the room vibrate and the overall sound rattled the windows. The singers (sic) seemed to be in the next room. I know, having spoken to him, that the owner of the hotel is furious about this situation but has no redress. A beautiful peaceful town has been turned into a nightmare - I and my friends, needing to rise early, got about two hours sleep.That's four people's contributions to Valladolid's economy now lost for good. There must be many others who think the same way.The 'music' - caterwauling, shouting and screaming for much of the time was beyond LOUD! We'll never go back to Valladolid.

Room Tip: go to another town
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  • Stayed November 2013, traveled with friends
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Helpful?
Thank ecurb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Director General at El Meson del Marques, responded to this review, December 3, 2013
Hello,

We are eternally grateful for your comments, it is disrespectful for tourists and for the people of Valladolid music to extraordinary levels. Valladolid is a colonial city, full of traditions, beautiful tourist destinations and the people are very friendly.

I hope someday you return and give us the opportunity to change this bad image that was taken from Valladolid.

Personally I will speak with the Director of Tourism and President of Valladolid, because you definitely are absolutely right.

- Rodrigo Escalante
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Mexico City, Mexico
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 24, 2013

I really like the place. All the people were really kind and helpful. The hotel is located in front of the main square of the town. The rooms are a bit small but convenient and clean, this is not a luxurious place but I believe it is a good value for what you pay.

  • Stayed November 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Himer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 26, 2013
Hello,

Thank you very much for your comment, hope your stay has been pleasant.

I hope you will visit us again soon.

Best Regards,

- Rodrigo Escalante
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 9, 2013

Amazing experience at El Meson del Marqués. Beautiful hotel with colonial style, very nice rooms, excellent service and very well located in Valladolid. The other added benefit is the restaurant that is one of the best in Valladolid and where you can try authentic yucatecan food. Great experience in our trip to Valladolid. Great hub for Chichen Itzá.

  • Stayed October 2013, traveled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Guillermo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 12, 2013
Hello,

Thank you for your comments, we flattered enough comments like yours. Every day we work to provide a better service and facilities. For us it is very important to have comfort and hygienic food, but without losing the flavor of the traditional Yucatecan food.

Greetings to Texas,

- Rodrigo Escalante
General Manager
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Lewes, United Kingdom
Level 6 Contributor
384 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 675 helpful votes
Reviewed November 4, 2013

This was our first stop on a comprehensive tour of Central America (Mexico, Guartemala, Honduras & Belize). The staff at the hotel at the hotel are lovely, and the hotel has a quaint colonial style. It is centrally placed on the cathedral square in Vallaqdolid. The restaurant is situated around a central courtyard, with a fountain at the centre- very relaxing, but also quite dark, so a torch would be useful to read the menu, and to check your bill at the end! My wife had a tomato/spaghetti dish and I chose the fish with garlic-together with coffee. The meal was good and not expensive, and the service excellent. Rooms in the hotel were clean and spacious - a very good start to our "holiday"

  • Stayed October 2013, traveled with friends
    • Value
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Helpful?
1 Thank malholme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 12, 2013
Hello,

Thank you very much for your comments about the restaurant, the food and the rooms. We appreciate the time they took to write.

We hope your entire trip to Central America was pleasant.

Thank you for considering us as a good start to your holiday.

Regards,

- Rodrigo Escalante
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 1, 2013

Really enjoyed the setting of this hotel , lovely pool area and communal areas. Rooms were decent (beds could be a little more comfy). The restaurant is not as good as its ratings though is a beautiful setting. The hotel is in prime location, could not get better , and the parking facilities are great. Breakfasts were the best we had in Mexico and included eggs and bacon etc. I would recommend this hotel and certainly stay there again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndreaCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 4, 2013
Hello,

Thank you very much for your comment, we really appreciate that you have chosen the Hotel Meson del Marques as your place to stay in Valladolid

We appreciate constructive criticism of the beds in the rooms and we are working to solve that detail.

Definitely we want all our guests to feel comfortable and pleasant stay.

Best regards and hope to return soon.

- Rodrigo Escalante
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roxbury, CT
Level 6 Contributor
123 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed October 16, 2013

We stayed for one night while visiting lovely town of Valladolid in October 2013. Well worth the trip from Cancun and a great change of pace for a taste of authentic Mexico. Valladolid is the "anti-Cancun". The Hotel grounds are beautiful and the hotel occupies a historic building right on the main square in town-location, location, location. The staff was attentive to our needs and provided excellent service. Our room was a Master Suite. What a gorgeous room, bathroom and large patio overlooking the main square. We cant fault the hotel for anything. We truly enjoyed our stay and wished we had more time to stay longer. You cant miss with this hotel. If you travel to Valladolid, stay at the El Meson del Marques you will not be disappointed.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stonecroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 4, 2013
Hello,

Thank you very much for your words, for your comment. We are grateful for having chosen the Hotel Meson del Marques as your place to stay in Valladolid.

Master Suites Rooms, are unique, very nice and spacious. Each is designed with a special touch.

The city of Valladolid, is totally Colonial, is a beautiful city to visit, as well as visit the various tourist destinations that are around it.

We hope you visit us again very soon.

Best regards,

- Rodrigo Escalante
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manhattan, ks
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 16, 2013 via mobile

We stayed three nights at el Meson del Marques and enjoyed everthing about this hotel. We had breakfast included in our room rate and really loved starting the day in their beautiful restaurant, which opens directly onto the main plaza, we thought the food and service were very good. The rooms aren't large, but were spacious enough for two adults. The beds are extremely hard. I have traveled throughout Yucatan and surrounding states and am accustomed to hard beds in Mexico, but these beds put all other hard beds to shame. Our room was very clean, all of the staff that we encountered were very friendly.The hotel grounds offer several comfortable places to sit outside, the pool was nice and clean. This hotel is perfectly located to explore Valladolid, we easily walked to cenote Zaci, Convent de San Bernardino de Siena. It was great to be right on the plaza, easy to go for a walk in the evening, or just sit in the park. We also walked each directon from the plaza, shopping in local stores and restaurants and never had difficulty finding our way back. We found a lavanderia across the street from cenote Zaci,with a price of $10 pesos per kilo of laundry, we saw others but they never seemed to be open. Right next to Meson del Marques is a loncheria, I recommend el Amigo Casiano - they have tacos, salbutes and panuchos for $8 pesos each, we ate there twice and it was always full of local people, which is the best recommendation when choosing a place to eat! I really enjoyed my stay in Valladolid, and would return to this hotel again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carrie-a-go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo E, Gerente at El Meson del Marques, responded to this review, November 4, 2013
Hello, thank you very much for your comments and for choosing the Hotel El Meson del Marques as your place of stay in Valladolid.

It's nice to know that you stayed several nights in Valladolid and had a good experience.

The convent of San Bernardino de Siena and the Cenote Zaci are two tourist attractions in the town.

We will consider your comments about the hard beds, personally supervise this problem and give an immediate solution.

Please visit us again the next time you return to Yucatan.

Best regards,

- Rodrigo Escalante
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Meson del Marques

Property: El Meson del Marques
Address: Calle 39 No. 203 x 40 y 42 | Centro Historico, Valladolid 97780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Valladolid
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Valladolid
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Meson del Marques 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
El Meson del Marques is located in the heart of historic Valladolid,a very peaceful and beautiful colonial city filled with history, just 40 kms away from Chichen Itza. The hotel is one of the oldest buildings in the city constructed in the beginning of the XVII century, unique in its combination of historical atmosphere and contemporary acomodations and services. ... more   less 
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Also Known As:
El Meson Del Marques Hotel Valladolid
El Meson Del Marques Valladolid

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